About Us
We are a fast-growing technology company working with banks and financial institutions
to deliver enterprise SaaS solutions in financial data analytics enrichment and
personalization. Our platform enables financial institutions to unlock value from
transaction data drive innovation and build stronger customer relationships.
We are seeking a Solutions Engineer Sales Delivery & Success to play a pivotal role
in the client journey: from shaping solutions during pre-sales to leading enterprise
implementations to ensuring customer success and account growth. This is a
hands-on strategic role for someone who thrives at the intersection of technology
banking and enterprise SaaS.
Role Summary
The Solutions Engineer will be responsible for:
Pre-Sales: Supporting the sales cycle through technical expertise demos
RFP/RFI responses and proof-of-concept delivery.
Delivery: Owning end-to-end project implementations with clients managing
integration configuration testing and go-live.
Customer Success: Acting as the trusted advisor to clients post-implementation
ensuring adoption renewals and expansion through upsell/cross-sell.
You will act as the bridge between Sales Product Engineering and our clients
ensuring the solutions we deliver create maximum impact for our banking and financial
services partners.
Key Responsibilities
Pre-Sales & Solutioning
Partner with Sales to engage with prospective banks and financial institutions
understanding business and technical requirements.
Lead technical presentations demos workshops and proof-of-concepts.
Own and coordinate technical responses to RFPs RFIs and compliance/security
questionnaires.
Translate client needs into tailored solution architectures and delivery
approaches.
Implementation & Delivery
Lead enterprise SaaS deployments ensuring smooth integrations with client IT
environments.
Gather and validate technical and functional requirements managing delivery
end-to-end.
Coordinate with engineering/product teams to resolve technical issues.
Oversee configuration testing training and go-live activities.
Deliver projects on time on scope and to enterprise-grade standards.
Customer Success & Growth
Be the primary point of contact for enterprise clients post-go-live.
Drive adoption usage and ROI of our solutions across the clients organization.
Ensure renewal and retention by proactively managing client relationships.
Support sales in identifying upsell and cross-sell opportunities (additional
features modules or capacity).
Capture client feedback to inform product strategy and roadmap.
Requirements & Qualifications
Education & Experience
Bachelors degree in Computer Science Engineering or related field.
PMP Certification
510 years experience in enterprise SaaS for banking/financial services.
Proven track record in solutions engineering implementation and customer
success roles.
Mandatory Technical Competencies
Deep understanding of APIs data integration ETL pipelines databases and
enterprise SaaS deployments.
Experience with cloud platforms (AWS Azure or GCP).
Familiarity with enterprise IT and security requirements: compliance
authentication (SSO OAuth SAML) data governance.
Ability to design and present solution architectures for banking clients.
Strong project management skills (Agile/Waterfall Jira Trello or similar tools).
Mandatory Domain Knowledge
Prior experience at a fintech or enterprise SaaS vendor serving banks/financial
institutions.
Strong familiarity with banking regulations compliance and security standards in
the GCC or equivalent markets.
Understanding of financial data enrichment analytics personalization or
transaction data use cases.
Soft Skills
Strong client-facing communication and executive presentation skills.
Ability to work seamlessly with both bank IT/developer teams and
business/C-level stakeholders.
Commercial acumen: experience driving upsell cross-sell and renewals.
Adaptable entrepreneurial mindset with ability to thrive in a fast-paced startup
environment.
Certifications (Nice to Have)
Project Management certifications: PMP PRINCE2 or Agile/Scrum Master.
Cloud certifications: AWS Azure or GCP.
Why Join Us
Direct impact on the success of high-profile banking clients across the region.
End-to-end ownership across sales delivery and customer success.
Work in a fast-scaling fintech SaaS company at the center of financial innovation.
Competitive compensation performance incentives and growth opportunities.
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