Premium Healthcare Membership Consultant
HYF Medical Center Dubai UAE
Vacancies: 1 Position
Department: Membership / Patient Services / Business Development
Location: Jumeirah 1 Dubai UAE
Employment Type: Full-time
Salary: AED /month Commission / Performance Incentives
About the Position
HYF Medical Center is looking for a professional confident and results-oriented Premium Healthcare Membership Consultant to join our team.
The successful candidate will be responsible for developing and managing premium healthcare memberships building long-term relationships with VIP and high-value clients introducing personalized healthcare and wellness programs and driving membership sales renewals and patient retention.
This position is ideal for a candidate with strong experience in premium healthcare medical aesthetics longevity wellness luxury hospitality VIP client services or high-value sales.
Key Responsibilities
1. Premium Membership Consultation
Professionally welcome and consult with prospective and existing members.
Understand clients health management needs lifestyle goals expectations and preferences.
Introduce HYF Medical Centers premium healthcare and membership programs.
Explain membership benefits services treatment programs packages pricing and membership terms clearly and professionally.
Recommend suitable membership programs in coordination with the medical and healthcare management teams.
Arrange consultations with physicians and specialists when appropriate.
Provide personalized membership solutions based on each clients needs.
2. Membership Sales & Conversion
Generate new premium membership sales and achieve monthly and annual membership targets.
Convert inquiries consultations referrals and existing patients into premium memberships.
Present membership packages and high-value healthcare programs to prospective clients.
Prepare quotations and membership proposals.
Conduct professional follow-up through phone WhatsApp email and face-to-face meetings.
Develop effective sales pipelines and maintain accurate CRM records.
Identify opportunities for membership upgrades renewals additional services and appropriate treatment programs.
3. VIP & High-Value Client Management
Build and maintain strong relationships with VIP high-net-worth and international clients.
Provide personalized and discreet service to high-value members.
Personally follow up with important clients and ensure a seamless premium experience.
Coordinate appointments consultations treatments health assessments and follow-up services.
Maintain strict confidentiality and professionalism when handling VIP clients.
Develop long-term relationships and increase client loyalty retention and referrals.
4. Healthcare & Wellness Program Promotion
Promote appropriate premium healthcare programs including:
Longevity Medicine
Preventive Healthcare
Health Management
Precision Health Management
Functional Medicine
Regenerative Medicine
Anti-Aging Programs
Executive Health Check-ups
Dermatology & Aesthetic Medicine
Mens Health
Womens Health
Personalized Wellness Programs
Work closely with physicians and the medical team to ensure that all medical recommendations and treatment decisions are made by appropriately licensed healthcare professionals.
5. Client Relationship Management
Maintain regular communication with existing members.
Monitor member satisfaction and identify opportunities to improve the overall experience.
Organize member follow-ups appointments health assessments and treatment plans.
Encourage appropriate membership renewal and long-term engagement.
Develop referral relationships and generate new premium clients through existing networks.
Maintain accurate client profiles and interaction records in the CRM system.
6. Business Development & Networking
Develop new business opportunities within the premium healthcare and VIP market.
Build relationships with high-end individuals executives entrepreneurs family offices corporate clients luxury hospitality partners and other relevant networks.
Participate in networking events private events health seminars exhibitions and promotional activities.
Work closely with the Marketing and Business Development teams to generate qualified leads.
Support corporate and private membership programs.
Develop strategic referral and partnership opportunities.
7. Customer Experience
Deliver a consistently high standard of premium customer service.
Understand and anticipate the needs of high-value clients.
Handle client questions concerns and complaints professionally.
Coordinate with reception nursing physicians operations finance and marketing teams.
Ensure a smooth client journey from initial inquiry to membership enrollment and ongoing service.
Contribute to the development of premium membership service standards and SOPs.
Qualifications
Education
Bachelors degree or equivalent qualification preferred.
Qualifications in Healthcare Management Business Marketing Hospitality Luxury Management Sales or a related field are an advantage.
Experience
Minimum 3 years of experience in premium sales membership sales healthcare medical aesthetics wellness luxury hospitality private clubs VIP customer service or a related industry.
Experience in high-ticket sales or premium membership sales is highly preferred.
Experience dealing with VIP HNW/UHNW international or corporate clients is highly desirable.
Previous experience as a:
Premium Membership ConsultantVIP Client AdvisorMembership Sales ConsultantHealthcare ConsultantPatient ConsultantMedical Aesthetic ConsultantBusiness Development Executive/ManagerLuxury Sales ConsultantRelationship Manager is an track record of achieving sales targets and converting high-value clients.
Professional Skills
Strong knowledge or understanding of:
Premium Healthcare Services
Membership Programs
Longevity & Anti-Aging
Wellness & Preventive Healthcare
Regenerative Medicine
Medical Aesthetics
VIP Client Management
High-Ticket Sales
Consultative Selling
Customer Relationship Management
CRM Systems
Lead Generation & Conversion
Client Retention & Renewal
Business Development
Networking & Referral Development
Important
The candidate must understand the professional boundaries between client consultation and medical diagnosis/ diagnosis clinical assessment and medical treatment recommendations must be performed by appropriately licensed physicians or healthcare professionals.
Language Requirements
Excellent English communication skills Mandatory
Chinese language skills Highly Preferred
Arabic or Russian language skills are an advantage.
Personal Attributes
Professional confident polished and well-presented.
Excellent communication and interpersonal skills.
Strong sales negotiation and presentation skills.
Highly customer-focused with a premium service mindset.
Strong emotional intelligence and active listening skills.
Results-oriented and highly target-driven.
Comfortable communicating with VIP and high-net-worth clients.
Strong relationship-building and networking abilities.
Excellent follow-up and organizational skills.
Discreet and trustworthy when dealing with confidential client information.
Proactive positive and commercially minded.
Able to work effectively in a multicultural and international environment.
Passionate about premium healthcare longevity wellness and exceptional client experience.
What We Offer
Competitive salary: AED /month
Attractive commission and performance incentives
DHA-compliant medical insurance
Employment visa
Paid annual leave
Professional training and development
Exposure to international and VIP clients
Opportunity to work with experienced medical and healthcare professionals
Career development opportunities
Professional and multicultural working environment
Opportunity to participate in the development of a premium healthcare membership program
How to Apply
Please send your CV to:
HR Email:
Contact:
Website:
Subject: Premium Healthcare Membership Consultant Dubai
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