Job Title: Prepaid Card Product Manager
Term: 12 months
Location: Dubai UAE
Division: Cards & Payments/ Retail Banking
Reports to: SVP- Head of Product
Relevant experience:
68 years in card productmanagement prepaid/digitalpayments or fintech -with atleast 3 years focused on cardissuing or prepaid productlifecycle in the UAE/GCC.
Mandatory requirements:
- UAE market experience inprepaid card or digitalpayments productmanagement
- End-to-end prepaid productlaunch experience (CVP designthrough go-live)
- Professional proficiency inEnglish;
- Immediately available or 30-day notice period
PURPOSE OF THE PROJECT
The client is preparing to launch a digital wallet based on prepaid card product under its establishedconsumer payment platform -a market-leading app serving secure fee payments installment plans anddigital enterprise management tools. This role will own the end-to-end product lifecycle of the new prepaidcard -from regulatory readiness and CVP definition through BIN setup scheme onboarding go-live andpost-launch portfolio optimization as well as the complete life cycle of the wallet proposition. The successfulcandidate will also carry portfolio management responsibilities across the platforms product ecosystemensuring the prepaid card integrates seamlessly with existing payment rails and drives measurable growthin card issuance activation and spend. This is a high-impact opportunity to shape a net-new prepaidproposition within a digitally progressive UAE bank that is actively expanding its digital payments footprint
Key Activities
- Product Launch Execution (40%): Drive all prepaid card launch workstreams -including UAE CentralBank regulatory submissions BIN setup scheme onboarding (Mastercard/Visa) card profilingKYC/AML flow design limit configuration testing and go-live readiness.
- CVP Design & Commercialization (25%): Define the prepaid card customer value proposition(features pricing rewards digital wallet integration Apple Pay Google Pay Samsung Pay) ensuringalignment with the platforms existing user base and the clients broader retail strategy.
- Portfolio Management & P&L Oversight (20%): Monitor portfolio performance across activation ratesaverage load/spend revenue per active card churn and fraud; manage the prepaid card P&L(interchange fees funding costs scheme fees) and recommend actions to improve profitability.
- Cross-Functional Coordination (10%): Serve as the central product contact across the clientstechnology operations risk finance marketing and platform teams as well as external schemepartners and processors.
- Reporting & Governance (5%): Prepare monthly performance dashboards and insight packs for seniorstakeholders; support steering committees by tracking milestones risks and issue resolution.
Core Responsibilities and Accountabilities
- Own the end-to-end prepaid card product lifecycle -from CVP design BIN setup and schemeonboarding through configuration UAT pilot launch full commercialization and ongoing optimization -ensuring all launch dependencies (card profiles limits KYC/AML flows settlement fee structures) aredelivered on time and to specification.
- Translate the agreed CVP into clear business requirements product features pricing models andservicing models tailored to the platforms core user segments (parents schools/institutions students)ensuring the prepaid card complements existing payment methods (credit/debit cards Apple PayGoogle Pay direct debit).
- Design and execute customer acquisition and activation strategies for the prepaid card across theclients digital and branch channels building onboarding and first-90-day journeys that maximizeactivation first load and early usage while reducing drop-off and time-to-first-transaction.
- Manage prepaid card portfolio performance and P&L monitoring KPIs (active rate average load/spendrevenue per active ENR churn fraud rate) and recommending data-driven actions to improveprofitability and sustainability; review P&L lines including interchange fees funding costs and schemefees.
- Continuously enhance the prepaid CVP based on customer feedback competitor benchmarking andperformance analytics -identifying opportunities for segment-specific propositions (e.g. school-feelinked prepaid youth/student prepaid institutional prepaid) and integrating with the platformsexisting ERP installment and notification capabilities.
- Coordinate with scheme partners on scheme pricing mandates certifications and complianceactivities; support internal teams on any required scheme certifications and maintain alignment withcard network rules and regulations.
- Act as a product owner in the squad to provide requirement inputs resolutions to the issues and torepresent Business.
KPIs (indicative)
- New prepaid cards issued (monthly/quarterly)
- Activation rate within first 30 days of issuance
- Average load and spend per active prepaid account
- Portfolio revenue growth
- Time-to-market for prepaid card launch
- NPS / customer satisfaction for prepaid users
Knowledge and Experience
Domain Expertise
- Full lifecycle experience of prepaid card product management -ideation regulatory approval CVPdesign BIN setup scheme onboarding launch scaling and optimization
- Understanding of card issuing operations: settlement scheme pricing (interchange assessment fees)card profiling limit management and fraud/chargeback processes
- Knowledge of digital wallet integration (Apple Pay Google Pay Samsung Pay) and tokenization
- Experience with customer segmentation CVP design and rewards/loyalty program mechanics
Industry & Sector Experience
- UAE/GCC retail banking or fintech -particularly prepaid debit or digital payment products
- Familiarity with UAE Central Bank regulations for prepaid card issuance and stored value facilities
- Exposure to education technology (EdTech) or consumer paymentplatforms is a plus given theplatforms positioning
Tools Platforms & Technologies
- Card management platforms (e.g. TSYS Prime PowerCARD Way4 Marqeta or similar issuerprocessor platforms)
- Fraud management tools: Falcon PRM etc.
- Data analytics tools: SQL Power BI Tableau or equivalent for portfolio analytics and reporting
- Product management tools: Jira Confluence or similar for backlog management and agile delivery
- Scheme portals and tools: Mastercard Connect / Visa Online for BIN management scheme complianceand mandate tracking
Soft Skills & Competencies
- Strong stakeholder management across business and technical teamsability to coordinate withtechnology operations risk finance marketing and external partners simultaneously
- Excellent communication and presentation skills -ability to prepare executive-level dashboards steeringcommittee materials and training toolkits
- Analytical mindset with a data-driven approach to product decisions and portfolio optimization
- Self-starter comfortable operating with autonomy in a fast-paced cross functional environment
Preferred Certifications (Nice to Have)
- Mastercard Academy or Visa University certifications in card product management or digital payments
- Certified Payments Professional (CPP) from the Electronic TransactionsAssociation (ETA)
- Agile/Scrum certification (e.g. CSPO SAFe Product Owner)
- PMP or PRINCE2 for structured project delivery
MANDATORY SKILLS**
- Prepaid card product launch experience -end-to-end from CVP design and BIN setup through go-liveand post-launch optimization
- UAE/GCC market experience in card issuing or digital payments product management
- Portfolio analytics -ability to interpret performance data (activation spend churn P&L) and translateinto actionable product and commercial decisions
- Scheme coordination -working knowledge of Mastercard and/or Visa card issuing processes pricingand compliance requirements
- Professional proficiency in English
Employment Type : Full Time
Experience: years
Vacancy: 1