Title: Consulting Systems Engineer
Location: Mumbai (Hybrid)
Experience: 10+ years
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
Responsibilities:
- Act as Technical Pre-Sales and systems engineering supporting Modern DC Infrastructure Solutions including all combination’s across (Enterprise Storage SAN/NAS/Object, Enterprise Compute, Converged and Hyperconverged, Virtualization, K8, Backup / Recovery, Networking, DC Build including Racks, power, cooling infra).
- Conduct market research to identify selling possibilities and evaluate customer needs and use cases aligned to WWT GTM.
- Serve as the trusted technical advisor to assigned clients and market segments and align your efforts and activities to identify pain points and proactively create unsolicited solution proposals and/or respond to RFP / RFI as needed.
- Work with clients and WWT Sales team to establish clear understanding to customers’ technical priorities, challenges, and initiatives that can be translated into business opportunities.
- Responsible for presales solution deliverables which may include aligning WWT portfolio of capabilities and SME as needed, to develop proposals, architectural solutions, diagram and presentation decks, that are aligned to meet customer requirements.
- Create Level of Effort Documents that accurately capture customers solution and service requirements, participate in proof of concepts (POC/POV), create and validate Solution Bill of Materials, take technical ownership on the final Statements of Work to the customer.
- Develops and fosters relationships with strategic original equipment manufacturers (OEMs) and partners (internal as well as external) in country / region and/or territory.
- Leverage OEM process and tools to maximize deal profitability create an optimized BOQ, perform BOM validations in line with solution requirement, able to work with OEM / partners to demonstrate and defend the proposed solutions (objection handling).
- Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer.
Qualifications:
- 10+ years of Enterprise DC Environment and min 5+ years of Pre-Sales (technical sales / Sales engineering), experience (preferably with a System Integrator company).
- Mandatory exposure to maximum combination of OEMs across DC Infra OEMS including (Rack, Storage and Compute, OS Virtualization, Containers, Storage Networking, Disaster Recovery including backups, HPC Networking, Cloud, AIOPS)
- Strong business, commercial and technical understanding of DC Infra products and solution stack sizing, best practice architecture(s) along with industry specific use case positioning.
- This position requires an in depth understanding of DC Infra components a thorough understanding of DC solution stack from infra traversing through middleware, operating systems, containers, storage and compute including various modern DC Infra architectures.
- Knowledge of selling solutions and experience in large Enterprise environments, HPC Infra environments in tandem with Hybrid cloud environments will is a must for this role.
- Experience in using OEM BOM / BOQ configuration tool to create various solutions/ BOM / BOQ.
- Excellent oral and written communication skills, able to create contents, deliver effective presentations, competitive objection handling, run and manage POC / solution demo. Exposure and confidence in delivering presentations in one to one as well as one to many settings is mandatory.
- Market awareness of latest and greatest developments in market pertaining to IT Infra market.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, PF Plan with Company Matching, NPS (National Pension Scheme), Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Day of Caring for social responsibility, Bereavement
Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.