Problem Manager

• Location: Abu Dhabi UAE

• Employment: Full Time

• Industry: AI and IT Company

• Sector: Government Entity

• Contract: 1 year extendable

• Experience: 79 Years

Role Overview

Drives root cause analysis and long-term resolution to reduce recurring incidents.

Key Responsibilities

• Create problem records for priority incidents

• Lead RCA and corrective action plans

• Reduce incident recurrence through proactive strategies

• Maintain problem management documentation

• Provide trend and statistical reporting

Required Skills & Certifications

• ITIL 4 Problem Management

• High Velocity IT (HVIT)

• Strong RCA and analytical skills

Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full Time
Experience: years
Vacancy: 1