Eaton has been a key player in the Middle East for 40 years. Last July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth. About Eaton: Eaton is a power management company where we provide energy‑efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries. Eaton’s Global Data Center Segment is focused on helping data centres realise real business benefits today while optimising their operations for the future. With the rise of big data, edge computing and cloud, data centres are under pressure to be more high‑performing, sustainable and cost‑effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed‑to‑market. With our digital intelligence, world‑class cyber‑secure products and services, reliable, compatible solutions and engineering expertise, we help data centres realise real business benefits today while optimising their operations for the future.
Location: Dubai, UAE.
Contract type: Full time, on site.
Product Engineer for Commissioning & Operations – Global Data Center. This position owns the global service product strategy and roadmap for commissioning and operational services within Eaton’s Global Data Center Segment.
What you’ll do:
- Global Service Product Ownership – Own the end‑to‑end lifecycle of service products related to commissioning and operations, from concept through deployment and evolution.
- Define and maintain a global roadmap for: Single‑system functional testing, L3/L4 integrated testing (off‑site and on‑site), Digitised commissioning workflows, Operational service execution models.
- Ensure offerings are globally consistent while allowing for regional regulatory and execution requirements.
- Digital Enablement & Platform Alignment – Specify service requirements for digital tools, automation, and platforms that enable commissioning and operations.
- Partner with BrightLayer and digital product teams to ensure service execution needs are embedded into platform capabilities.
- Drive standardisation, automation, and data visibility across post‑order service activities.
- Cross‑Functional Leadership – Lead through influence across engineering, digital, operations, quality, and regional service teams.
- Act as the primary product interface between post‑order execution and product/digital organisations.
- Align stakeholders around clear service definitions, priorities, and outcomes.
- Work closely with EHS leaders to ensure safety is embedded in each process and standardisation.
- Help drive the right training matrix for Field Service team ensuring the right capabilities are in place to correlate with commissioning and operational procedures.
- Governance & Performance – Define success metrics for service products, including quality, repeatability, scalability, and customer value.
- Support global launch readiness, lifecycle governance, and continuous improvement.
- Incorporate customer and field feedback into roadmap decisions.
Qualifications:
- Bachelor’s degree in Engineering or a related discipline from an accredited institution.
- 8+ years of progressive experience in product management, service product management, commissioning, operations, or systems delivery within complex industrial, digital, or infrastructure environments.
Skills:
- Experience in data centres, mission‑critical infrastructure, power systems, or large‑scale capital projects.
- Experience in data centre, mission‑critical, or infrastructure field services.
- Exposure to digital platforms, automation, or software‑enabled service models.
- Experience working across EMEA, with exposure to Americas and APAC operations.
- Familiarity with global framework agreements, long‑cycle projects, and multi‑region execution models.
What we offer you:
- Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
- Work in a company that is committed to Inclusion & Diversity and Sustainability.
- Annual mentoring program, Eaton University, a reward, and recognition system.
- Ongoing Learning and Career Development Opportunities in a global company.
- Build your career and apply internally for our open positions worldwide.
- Strong, agile and diverse team locally and globally.
- Strong processes and state‑of‑the‑art systems and tools.
- Structured employee development processes, open feedback culture with development plans.
- Detailed induction support and well‑structured onboarding.
- Balance your work and life with a hybrid worktime model.
Living and working in Dubai: Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world‑class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world’s most exciting cities.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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