Product Specialist Bio

Job Description Summary

-The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

Job Description

Major accountabilities:

• Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships.
• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges decision-drivers pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz -Deliver memorable customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customers business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create dynamically prioritize and adjust relevant territory account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.
• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
• When facing ethical dilemmas do the right thing and speak up when things dont seem right.
• Live by Sandoz Code of Ethics and Values and Behaviors.

Key performance indicators:

• To be populated at local level based on the guidance that will follow from I Field Engagement Performance Management Council outcomes.

Minimum Requirements:

• Bachelors degree in pharmaceutical science or other sciences
• At least 2 years of experience in the specialty pharma industry (experience in Immunology is preferred).
• Strong understanding of the UAE pharmaceutical market.
• Ability to relocate and work across different geographical areas within the UAE.
• Ability to engage with Key Opinion Leaders (KOL) and Key Decision Makers (KDM) and develop long-term business relationships.

Min 1 year seniority within Sandoz with a proven record of accomplishments and successes. Robust scientific knowledge with a keenness to continuously learn and update oneself. Knowledge of Private (PVT) and Institutional business models within the pharma industry. Role modelling behaviours in line with Sandoz Values

• Account Management.
• Commercial Excellence.
• Communication Skills.
• Compliance.
• Conflict Management.
• Cross-Functional Coordination.
• Customer Insights.
• Ethics.
• Healthcare Sector.
• Influencing Skills.
• Negotiation Skills.
• Selling Skills.
• Technical Skills.

Languages :

• English.

Skills Desired

Required Experience:

IC

Key Skills
Sales Experience,Marketing,Customer Service,Communication skills,Military Experience,Retail Sales,Product Demos,Customer Support,Product Management,Product Development,Unity,Microscopy
Employment Type : Full-Time
Experience: years
Vacancy: 1