Description
The Dedicated Professional Services Engineerworks on Customer site with the aim of providing timely quality and cost-effective technical services including vendor expertise during security infrastructure design deployment testing and verification optimization and operation services.
The Engineer instills confidence through their technical ability focused communication skills and structured approach. This role requires a constant focus on improving technical skills through training or on-job learning opportunities. The Engineer needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success.
Responsibilities:
- Assists the Customer during the Think and Build phases of a project.
- Develops and maintains technical project documentation: high/low level design documentation method of procedure test plans configuration templates and scripts.
- Provisions customizes and verifies Fortinet configurations based on recommended and approved design.
- Tests Fortinet solutions and verify system behavior.
- Participates in interoperability/integration testing of devices that interact with Fortinet products.
- Recommends and Implements Fortinet best practices.
- Resolves and/or escalates technical issues in a timely fashion.
- Delivers general knowledge transfer to client staff.
- Develops and maintains core competency on Fortinets product line and technologies.
Job Requirements:
- 7 years of experience in LAN/WAN/Network Security Products.
- Experience with FortiSOAR and FortiSIEM products
- Knowledge of FortiGate FortiManager FortiAnalyzer is a plus
- Experience in scripting and automation (e.g. ZTP integration into orchestrator controllers and dashboard).
- Excellent communication and technical documentation skills.
- Proven ability to work independently as well as in a team in a collaborative environment. Ability to elicit cooperation from a wide variety of sources including management clients and other departments.
- Positive customer service attitude with excellent soft skills.
Education:
- Masters Degree in technical or management discipline and/or equivalent extensive work-related experience.
Required Experience:
Contract
Key Skills Close Protection,Credit Control,Customer Service,Government,Analytics
Employment Type : Full-Time
Experience: years
Vacancy: 1
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