Program Manager, AE, Fulfillment by Amazon [FBA]

Fulfillment by Amazon (FBA) is looking for a Superstar Program Manager. FBA is a growing business built around Amazons world class capability in Ordering Fulfillment Transportation and Customer Service. By leveraging our current scale and supply chain FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business. This is an opportunity for you to advance your leadership and operational skills within a highly visible and strategic program. This is a chance to work in an innovative team and carve out an ambitious growth path for this channel.

The successful candidate will be a person who enjoys owning business and taking those strategic decisions while striking the delicate balance between growth seller experience and profitability.

Key job responsibilities
Responsibilities:

- Own medium/long term planning and forecasting activities to increase FBA adoption across Middle East and North Africa.
- Build a strategy/roadmap to fuel volume growth and in the process work with multiple stakeholder teams like account management capacity planning sales & operations planning and product team to execute the same.
- Own certain P&L Line items related to strategic investment areas and balance the costs vs growth.
- May have to own certain critical programs/processes directly that are critical to seller experience
- Work with cross-functional teams to surface analytics/data points necessary to improve seller satisfaction and FBA adoption.

Demonstrated Abilities:
- Experience using problem solving and analytical skills in a business environment
- Experience gathering and analyzing large amounts of data and delivering business improvements.
- The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
- The ability to use both formal and informal influencing skills across Amazons cross-matrix organization is critical to the success of this role.
- Possess excellent business judgment strong written and oral communication skills and a practical common sense approach to getting things done.
- High attention to detail and proven ability to manage multiple competing priorities simultaneously.

- 3 years of program or project management experience
- 3 years of working cross functionally with tech and non-tech teams experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules

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