We are currently looking for Program Manager for our UAE operations with the following Skill set and terms & conditions.
Key Skills & Competencies:
- Strong understanding of banking systems and channels.
- Ability to manage multi-vendor and cross functional delivery environments.
- Excellent leadership stakeholder management and governance skills.
- Adept at balancing compliance requirements with customer experience considerations.
- Strong digital and retail banking background in UAE.
Key Responsibilities:
Program Leadership
- Translate CBUAE circular requirements into a structured time-bound implementation roadmap across digital channels IT systems operations and risk functions.
- Establish program governance steering committee and reporting cadence to senior management and CBUAE as required.
- Plan organize and manage projects to ensure timely delivery within scope and budget.
- Define and track KPIs throughout the program lifecycle to measure success and compliance.
Governance & Risk Management
- Strengthen governance frameworks and reduce operational risks by applying lessons learned from past and ongoing initiatives.
- Identify and mitigate risks control effectiveness and audit readiness.
- Maintain central documentation: risk register decision logs agreements on deviations compliance sign offs.
Stakeholder & Vendor Coordination
- Collaborate with cross-functional teams vendors and business units to gather and document requirements.
- Manage vendor performance ensuring service levels and development quality meet expectations.
- Ensure change management approach to drive awareness for internal teams and customer facing communication is in place.
Compliance & Technical Oversight
- Ensure digital journeys (eCommerce tokenization card services etc.) align with regulatory requirements.
- Review technical proposals and recommend improvements to enhance compliance and security.
Operational Excellence
- Monitor and resolve incidents and problems.
- Support go-live and post-go-live activities ensuring smooth transitions and minimal disruptions.
Continuous Improvement
- Stay updated on emerging technologies and regulatory changes.
- Propose enhancements to digital products and processes to strengthen fraud prevention and authentication.
Reporting & Communication
- Provide regular updates to business stakeholders on project status risks and achievements.
- Facilitate UAT and ensure adherence to quality control standards.
Joining time frame: 2 weeks (maximum 1 month)
Remote Work :
No
Employment Type :
Full-time
Key Skills Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts
Experience: years
Vacancy: 1