Description
JOB SUMMARY
JOBSUMMARY
Shapes andactivates theJWMMbar andlounge experience creating signature cocktails andluxury beveragejourneys :AurumLabnewconceptopeningsBeverageconceptionmixologytrainingcocktailprogrammingbar menu development guest experiences. Strives to continually improve guest and associate satisfaction and maximize thefinancial performance in areas of responsibility. Effective stakeholder management flexibility and ability to pull through long termvision for the hotel.
SCOPE
- AFullTimeposition basedat JWMarriottMarquisDubai.
- NumberofDirectReports Basedonoperations
- TitlesofDirectReports Basedonoperations
Experience:
- Minimum of2-yearexperienceofasimilarpositionwithinafivestarhotel
EducationorCertification
- Highschooldiploma orGED;4years experienceinthe foodandbeverageculinary orrelatedprofessionalarea.
OR
- 2-year degreefrom an accredited university in FoodService Management Hotel and Restaurant Management HospitalityBusinessAdministrationorrelatedmajor;2yearsexperienceinthefoodandbeverage culinaryorrelatedprofessionalarea.
CORE JOB RESPONSIBILITY
BeverageConceptDevelopment
- Designandimplementunique seasonalandbrand-alignedbeverageprogramsforbarsrestaurantsloungesandevents adhering to Forbes luxury standards
- Curatedrinkmenusthatreflectthepropertysidentityguestprofileandmarkettrends.
- Innovatewithingredientstechniquesandpresentationstocreatesignatureexperiences.
LeadingBeverageQuality&Consistency
- Setqualitystandardsforpreparationpresentationandserviceofallbeverages.
- Conductregulartastingspourtestsandvisualcheckstoensureconsistencyacrossoutlets.
- EnsureeverydrinkservedmeetsthevisualsensoryandstorytellingexpectationsdefinedbyForbeshospitalitystandards.
Training&DevelopmentofBarTeams
- Deliverhands-ontraininginmixologytechniquesbeverageknowledgeserviceritualsandguestinteraction.
- Upskillteaminareassuchasclassiccocktailsspiritcategorieswineknowledgeandluxuryservicedelivery followingForbes training best practices.
- Creatementorshipprogramsforjuniorbartendersandservicestaff.
CollaborationacrossF&BandExperienceTeams
- Partnerwithchefseventteamsandexperiencecuratorstocraftintegratedfood-beveragepairingsandthemedconcepts.
- Supportmarketingwithbeveragestorytellingforcampaignssocialcontentandactivations.
- Alignbeverageexperienceswithguestjourneyandseasonalpropertyprogramming.
BeverageOperations&InventoryControl
- Overseeprocurementofspiritsmixerstoolsandglasswareincollaborationwithpurchasingandsuppliers.
- Monitorinventorywastagepourcostsandprofitability.
- Standardizerecipesandcostingsusingtoolslikebarbooksorinventorysystems.
TrendMonitoring&Innovation
- Stayupdatedonglobalmixologyzero-prooftrendssustainabilitypracticesandemergingingredients.
- Introducemoderntechniques(-washinginfusionclarificationsmoke)wheresuitable.
- Experimentwithlocalingredientsorculturalinfluencestocreatesignatureidentity.
GuestExperience&Personalization
- Engagewithguestsdirectlytopersonalizecocktailsandtellthestorybehindeachdrinkembodying Forbespersonalized service ideals.
- Creatememorablebarexperiencessuchastablesidemixingtastingflightsorexclusiveoff-menuitems.
- Collectandactonguestfeedbacktofine-tuneofferings.
HealthSafety&Compliance
- Ensureallbeverageoperationscomplywithhealthsafetyandlicensingregulations.
- Trainstaffinresponsiblealcoholserviceandhygienestandards.
- Maintaincleanandwell-organizedbarareasandstorage.
MNAGEMENT COMPETEN
OTHERS Safety
SafetyandSecurity
- Reportworkrelatedaccidentsor otherinjuriesimmediately uponoccurrencetomanager/supervisor.
- Followcompanyanddepartmentsafetyandsecuritypoliciesandprocedurestoensureacleansafeandsecureenvironment.
- NotifyLossPrevention/Security ofany guestreports oftheft.
PoliciesandProcedures
- Followcompanyhotelanddepartment policiesandprocedures
- FollowsMarriott InternationalHotelsLimitedRegionalOfficepoliciesandprocedures
- Protecttheprivacyandsecurity ofguests andcoworkers.
- Maintainconfidentialityofproprietarymaterialsandinformation.
- Ensureuniform nametags andpersonalappearancearecleanhygienicprofessionalandin compliancewithcompany policiesandprocedures.
- Protectcompany toolsequipmentmachinesorotherassets inaccordancewithcompanypoliciesandprocedures.
- PerformotherreasonablejobdutiesasrequestedbySupervisorsandManagement.
- Workinghoursasrequiredtodo your jobbutnormallynot lessthan48 hoursper week.
GuestRelations
- Actively listen and respond positively to guest questions concerns and requests using brand or property specific process(e.g. LEARN JW Symphony of Service) to resolve issues delight and build trust.
- Assistother employeestoensurepropercoverageandprompt guestservice.
- Anticipateguestsserviceneedsincludingaskingquestionsofgueststobetterunderstandtheirneedsandwatching/listening to guest preferences and acting on them whenever possible.
- Addressguestsserviceneedsina professionalpositiveandtimelymanner.
- Engageguestsinconversationregardingtheirstaypropertyservicesandareaattractions/offerings.
- Thankguestswithgenuineappreciationandprovideafondfarewell.
- Welcomeandacknowledgeeachandeveryguestwithasmileeyecontactandafriendlyverbalgreetingusingtheguests name when possible.
- Supply guests/residents with directions and information regarding property amenities services and hours of operationand local areas of interest and activities.
WorkingwithOthers
- Supportallco-workers andtreatthem withdignity andrespect.
- Handlesensitive issues with employees and/or guests withtact respect diplomacy and confidentiality. Developandmaintainpositiveandproductiveworkingrelationships withotheremployees anddepartments.
- Partnerwithandassist others topromotean environmentofteamworkandachievecommongoals.
QualityAssurance/QualityImprovement
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Key Skills Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Employment Type : Full-Time
Experience: years
Vacancy: 1