Proposal Writer
The Proposal Writer is responsible for all proposal development steps within the organization, in coordination with sales, marketing, and Subject Matter Experts.
Responsibilities
Work with a wide range of Subject Matter Experts across various functional areas to develop written communications deployed across a variety of media
Convert complex and varying explanations into concise and compelling value propositions and proof point articulations supporting those propositions
Manage the overall proposal development process, including building and maintaining proposal timelines and master schedules to ensure on-time submission
Build and maintain content library
Analyze various business products and services to translate solutions into effective business proposals
Produce RFI/RFP responses, finalist presentation materials, and written content for multi-media sales assets
Serve as a quality control checkpoint, editing and refining content contributed by SMEs and other stakeholders to ensure consistency in voice, message, and quality
Maintain version control and document organization across drafts, particularly on proposals with multiple contributors
Operate in an extremely fast-paced and dynamic environment to collaborate with globally distributed, US-based stakeholders
Ensure all RFI/RFP/proposal content complies with client requirements, legal standards, and internal policies
Research industry trends, competitors, and client backgrounds to tailor proposals effectively
Incorporate insights from win/loss reviews to improve future proposals
Support proposal kickoff meetings to align stakeholders; coordinate internal reviews and manage feedback loops to refine content
Support final formatting and light desktop publishing/layout cleanup on proposal documents and presentations as needed
Qualifications
Bachelor’s Degree in creative writing, journalism, English, or related field strongly preferred
Minimum of 3–5 years of business-to-business writing experience, preferably in the BPO industry
English language proficiency at a B2–C1 level (strong professional written and verbal fluency)
Multimedia writing expertise
Advanced Power Point skills necessary, including layout and design
Strong working knowledge of Word for core proposal document development
Familiarity with proposal management/content software is a plus
Working knowledge of Adobe Creative Suite (In Design, Acrobat) a plus
Adherence to grammar and style guide standards (AP style, Chicago style, or internal style guide)
Creative and innovative thinking ability and strong planning skills
Ability to multitask, prioritize, and manage time efficiently
Capability to work independently or as an active member of a team
Proven success working under pressure in a deadline-oriented environment
BPO experience preferred
Facilitation skills - able to lead and support kickoff meetings, reviews, and feedback sessions with clarity and diplomacy
Ability to navigate complex organizational structures to gather input and drive alignment
Creative problem-solving skills - finds solutions when faced with limited information or time
Ability to work within a US business hours availability window of 8:00 AM – 6:00 PM ET, in support of client and stakeholder needs
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