How does your working day look like
A Pub Manager is responsible for overseeing all aspects of the Pubs and beverage service including staff management guest relations inventory control and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.
COME AS YOU ARE AND JOIN THE TRIBE!
Key Responsibilities:
Staff Management:
- Recruit train and supervise bar staff ensuring high-quality service.
- Create work schedules monitor employee performance and address any personnel issues.
- Foster a positive and cohesive team environment.
Customer Service:
- Maintain high standards of customer service and ensure guest satisfaction.
- Handle guest complaints and feedback professionally and effectively.
- Train staff in customer service best practices.
Beverage Selection and Inventory:
- Manage and maintain a well-stocked bar with a diverse range of quality beverages.
- Monitor inventory levels order supplies and manage stock rotation.
- Control costs by minimizing wastage and theft.
Bar Operations:
- Ensure the bar is clean organized and complies with health and safety regulations.
- Develop and implement standard operating procedures (SOPs) for efficient bar operation.
- Oversee the preparation and presentation of drinks.
Menu Development:
- Create and update drink menus based on seasonal trends and customer preferences.
- Set pricing strategies to optimize profitability while staying competitive.
Financial Management:
- Monitor and analyze sales costs and profitability.
- Develop and manage budgets aiming to maximize revenue and minimize expenses.
- Implement sales promotions and strategies to boost bar revenue.
Marketing and Promotion:
- Collaborate with the hotels marketing team to promote the bar through various channels.
- Organize and host special events themed nights and entertainment to attract customers.
Compliance and Licensing:
- Ensure the bar adheres to all relevant laws regulations and licensing requirements.
- Maintain a clean record of inspections and licenses.
Security and Safety:
- Implement security measures to prevent theft and ensure the safety of staff and customers.
- Handle any security issues or disturbances in a professional manner.
Reporting:
- Prepare regular reports on bar performance sales and expenses for management.
- Identify areas for improvement and develop action plans.
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or a related field preferred.
- 5 years of experience in the food and beverage industry with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
- Strong knowledge of food and beverage operations cost control and inventory management.
- Proven ability to lead motivate and inspire a diverse team.
- Exceptional communication and interpersonal skills.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills Administrative Skills,Time Management,Listening Skill,Leadership skills,Organizational Skill,Business Process Skill,Customer Services,Reservation Skills,Bar Management,Communication,Relationship Management,Strategic Thinking Skills,Team Player Spirit,Marketing Skills,Problem Solving Skills
Experience: years
Vacancy: 1