PRO / Government Relations Officer (UAE National)
Company: InsuranceMarket.ae
Location: Control Tower, Motor City, Dubai (Onshore)
Employment Type: Full-time
Working Hours: 9:00 AM - 2:00 PM, Monday to Friday
About InsuranceMarket.ae
InsuranceMarket.ae, part of Alfred Holdings, is one of the UAE's leading digital insurance platforms, helping individuals and businesses find and secure insurance solutions tailored to their needs. Through technology, innovation, and customer-focused services, InsuranceMarket.ae aims to simplify the insurance journey and make insurance more accessible.
As part of a growing group of digital businesses, InsuranceMarket.ae is committed to operational excellence, regulatory compliance, and delivering seamless experiences for its customers and employees.
About the Role
We are looking for a proactive UAE National PRO / Government Relations Officer to manage the group's government transactions and liaise with UAE ministries, free zones and authorities. The role ensures all company and employee documentation is processed accurately, on time and in full compliance with UAE regulations.
Key Responsibilities
- Handle end-to-end government transactions with MOHRE, GDRFA/ICP, Dubai Economy & Tourism (DET), Dubai Municipality, ADDED and other relevant authorities.
- Process employee visas, residency permits, work permits, labour contracts, Emirates ID applications, renewals and cancellations.
- Renew and amend trade licences, establishment cards, and other company licences and registrations across group entities.
- Prepare, review and submit documents through government portals (e.g., MOHRE, Amer, ICP, Tasheel, Invest in Dubai).
- Attend government offices in person when required and follow up on pending applications.
- Coordinate document attestation, legal translations and notarisation.
- Maintain an up-to-date tracker of document and licence expiry dates and initiate renewals in advance to avoid fines.
- Support Emiratisation compliance, including Nafis registrations and related reporting.
- Build and maintain positive working relationships with government officials and service centres.
- Keep HR and management informed of changes in UAE labour, immigration and licensing regulations.
- Maintain accurate records and filing of all PRO-related documents and government fee payments.
Requirements
- UAE National (Emirati) - mandatory.
- 1-2 years of experience as a PRO, Government Relations Officer or in a similar government-transactions role.
- Good working knowledge of UAE labour, immigration and licensing procedures.
- Familiarity with government e-service portals (MOHRE, Amer, ICP, Tasheel, DET).
- Fluent in Arabic and English (spoken and written).
- Valid UAE driving licence preferred.
- Minimum High School diploma; Bachelor's degree preferred.
- Well organised, dependable and able to follow up independently on multiple applications.
- Strong communication and relationship-building skills.
What We Offer
- Competitive salary package.
- Medical insurance and other benefits as per company policy.
- Opportunity to grow within a leading UAE group of digital businesses.
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