General Information
Ref #
Location: Qatar-Doha
Job family: Cargo & Airport Operations
Closing Date:
Description
At Qatar Aircraft Catering Company (QACC), we deliver world-class inflight catering and support services that contribute to the exceptional travel experience Qatar Airways is known for. Operating in a fast-paced and highly regulated environment, QACC combines innovation, operational excellence, food safety, and supply chain expertise to ensure seamless service delivery to millions of passengers worldwide. As part of our Procurement & Planning team, you will play a vital role in supporting uninterrupted catering operations through strategic sourcing and supplier management.
About The Role
We are looking for a highly motivated Purchasing Officer to join our Procurement & Planning team at QACC. In this role, you will be responsible for sourcing and procuring high-quality food products, consumables, packaging materials, and operational supplies while ensuring cost efficiency, regulatory compliance, and continuity of supply. You will work closely with internal stakeholders and suppliers to support daily operations and contribute to the organization's procurement objectives.
Specific Responsibilities
- Manage the sourcing and procurement of food ingredients, beverages, packaging, and catering supplies in line with operational requirements.
- Develop and maintain a reliable supplier base, including identifying new vendors, negotiating pricing, contracts, and payment terms to achieve cost efficiency and service excellence.
- Coordinate with local and international suppliers to ensure timely delivery schedules, handle order changes, and manage urgent procurement needs driven by flight operations.
- Plan and align material requirements with demand forecasts in collaboration with planning, production, and logistics teams, ensuring optimal inventory levels and avoiding shortages or overstocking.
- Ensure all procured items and supplier processes comply with HACCP, food safety standards, airline requirements, and regulatory certifications such as FSSC 22000, GSO, Halal and other applicable standards.
- Monitor and evaluate supplier performance based on quality, delivery, compliance, and reliability, while resolving disputes related to claims, payments, and discrepancies.
- Verify and manage all procurement and shipping documentation (e.g., Bills of Lading, commercial invoices, packing lists, certificates) to ensure compliance with customs and regulatory authorities.
- Oversee ERP system activities, including creation and maintenance of item master data, supplier records, and purchase orders.
- Support procurement processes through RFQs by preparing product specifications, technical reports, and commercial evaluations to facilitate competitive sourcing.
- Maintain accurate procurement records and documentation for audit, compliance, and reporting purposes.
- Support Business Continuity Planning (BCP) by ensuring critical raw materials, packing and services are sourced and maintained through approved suppliers to prevent supply disruptions during emergencies or unforeseen events.
- Address and resolve any disputes with suppliers or internal departments in a professional and timely manner.
- Support the development of junior team members by sharing knowledge on procurement processes, compliance standards, and best practices.
- Demonstrate ownership of procurement activities while supporting team goals and organizational objectives.
- Support environmental sustainability initiatives by sourcing environmentally responsible materials, reducing package waste, promoting sustainable procurement practices and ensuring supplier compliance with environmental standards and company sustainability goals.
- Perform additional duties assigned by the Head of Department.
- Perform other department duties related to his / her position as directed by the Head of the Department.
Qualification
To Be Successful In This Role, You Should Possess
- Bachelor's degree in supply chain management, Procurement, Business Administration, Logistics, or a related field.
- Minimum 2-5 years of experience in procurement, preferably within airline catering, food production, hospitality, or FMCG industries.
- Strong understanding of procurement processes, supply chain operations, and supplier management.
- Advanced proficiency in Microsoft Office applications, particularly Excel.
- Excellent analytical skills with strong attention to detail.
- Experience in supplier negotiations, commercial evaluations, and contract management.
- Strong communication and stakeholder management skills with the ability to influence and build relationships.
- Ability to work effectively under pressure in a fast-paced operational environment.
- Experience in food & beverage procurement and Arabic language skills will be an advantage.
- Demonstrated commitment to integrity, safety, customer focus, and continuous improvement.
- Preferred: Knowledge of Arabic Language.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We have grown fast, broken records and set trends that others follow. We do not slow down by the fear of failure. Instead, we dare to achieve what has never been done before.
So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.
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