We’re Hiring | Quality Control Manager Location: Naroli, Silvassa Industry: Plastic Drum / Packaging Manufacturing Experience: 7 Years Qualification: B.E./B.Tech/M.Sc. in Plastics, Polymer, Mechanical, Industrial Engineering or a related discipline We are looking for an experienced and result-oriented Quality Control Manager to lead our Quality function and drive a strong culture of quality, compliance and continuous improvement across our manufacturing operations. Key Responsibilities Quality Control & Process Quality • Lead and supervise incoming, in-process and final product inspection activities. • Ensure products meet approved quality standards, customer specifications and regulatory requirements. • Develop and implement inspection plans, SOPs, testing methods and quality procedures. • Monitor process variations, rejections and quality deviations and ensure timely corrective action. Quality Improvement • Analyze rejection, rework and process-loss trends and identify improvement opportunities. • Work closely with Production and Maintenance teams to improve process capability and reduce quality losses. • Support new product development, trials, process validation and continuous improvement initiatives. Customer Quality & Audits • Handle customer quality complaints through effective root-cause analysis and timely corrective actions. • Coordinate with Production, Sales and Technical teams for resolution of customer quality concerns. • Lead internal, external and customer audits and ensure timely closure of observations. • Maintain quality documentation, calibration records, test reports and inspection records. Team Leadership • Lead and mentor QC Engineers, Officers and Inspectors. • Allocate responsibilities, monitor performance and provide technical guidance to the team. • Conduct training on quality standards, inspection methods, testing procedures and quality awareness. Reporting & Coordination • Monitor key quality KPIs including rejection rates, customer complaints and process performance. • Prepare daily, weekly and monthly quality reports and MIS. • Coordinate with Production, Maintenance, Purchase, Stores and Sales on quality-related matters. • Evaluate supplier quality performance and recommend necessary corrective actions. Authority • Authorize acceptance or rejection of raw materials, in-process products and finished goods. • Stop production or dispatch in case of critical quality deviations or non-conforming products. • Initiate CAPA and recommend process, supplier and quality-system improvements. • Escalate critical quality concerns, customer complaints and audit findings to the Plant Head/Directors. Ideal Candidate ✔ Minimum 7 years of experience in Quality Control ✔ Experience in Plastic Packaging, Plastic Drum, Blow Moulding or Polymer Manufacturing ✔ Strong leadership and team-management skills ✔Experience in SAP ✔ Excellent analytical, problem-solving and decision-making abilities ✔ Good communication and coordination skills ✔ Strong understanding of quality systems, audits, testing and process improvement