Conduct thorough inspections and quality tests on products during and after production to ensure they meet Furchilds standards.
Review and audit product listings on online platforms to ensure accuracy in product descriptions images and specifications reflecting the actual product quality.
Continuously monitor production processes to identify and resolve any quality issues ensuring that both online and physical products are consistently up to standard.
Identify defects or discrepancies in products investigate their causes and implement corrective actions to prevent recurrence.
Maintain accurate records of all quality inspections tests corrective actions and audits for tracking purposes and compliance.
Inspect and verify the quality of raw materials and packaging materials from suppliers to ensure they meet required standards.
Monitor online customer reviews and feedback investigating quality-related issues and working with relevant teams to address concerns.
Work closely with the production maintenance and e-commerce teams to ensure consistency in product quality across all platforms and ensure that online listings align with physical product standards.
Contribute to ongoing efforts to improve product quality and online presentation processes suggesting improvements based on audits and customer feedback for continuous improvement.
Assist in the proper implementation and maintenance of BRCGS standard requirements.
Bachelors Degree in Food Science Food Technology Quality Control Engineering or related field
Minimum of 2 years experience as a Quality Controller or in a similar role preferably in a production or food-related industry.
Familiarity with online product auditing e-commerce platforms and product listing standards.
Experience in BRCGS audits is mandatory
Certification in Quality Control Food Safety Management or a related field
Proficient in quality control software and tools for tracking and reporting.
Exceptional attention to detail and ability to spot discrepancies between product listings and actual product quality.
Experience in the pet nutrition or food production industry preferable.
Familiarity with e-commerce platforms and product listing requirements.
Required Education:
Bachelors degree in computer science or a similar field.
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