Quality Officer

Physician Quality Officer

The Physician Quality Officer is responsible for supporting Medical Heads of Departments in quality improvement initiatives including KPI audits physician OPPE monitoring clinical pathway audits and performance improvement plans The role also supports the development of departmental policies guidelines and forms to promote quality and regulatory compliance

Essential Job Functions and Key Accountabilities

• Demonstrate commitment to the mission of Kanad Hospital and work collaboratively with all staff
• Work effectively and respectfully in a cross-cultural environment
• Work independently analyze relevant data and make sound decisions based on findings
• Communicate effectively with relevant stakeholders
• Ensure compliance with accreditation standards and regulatory requirements including DoH Tasneef and JCI
• Participate actively as a member of the Quality team conduct tracer activities and prepare reports on findings
• Coordinate and track the completion of identified non-conformances with relevant departments
• Conduct medical record audits as required for quality improvement initiatives
• Support the implementation and monitoring of quality standards across hospital departments
• Liaise with Medical Heads of Departments to support compliance with accreditation and regulatory standards
• Participate in hospital committees and activities promoting quality and patient safety
• Perform statistical analysis and monitoring of KPIs OPPE clinical pathways audits and other quality indicators
• Develop performance improvement plans with Heads of Departments when established benchmarks are not met
• Assist in developing and reviewing policies clinical guidelines and forms in collaboration with Medical Heads of Departments and other relevant teams
• Perform other related duties as assigned

Technical Skills & Knowledge

• Strong knowledge of Jawda Performance Indicators KPIs across relevant healthcare areas including General and Specialized Hospital KPIs Maternal and Perinatal Care Waiting Time Pediatrics Orthopedics Outpatient Services Primary Care and One Day Surgery
• Good understanding of Joint Commission International Accreditation JCI standards
• Knowledge of OPPE and FPPE management Clinical Practice Guidelines clinical audits and data validation
• Experience in performance monitoring reporting and dashboard development
• Core Competencies: Strong analytical skills and attention to detail, Good communication, problem-solving and critical-thinking skills, Ability to collaborate effectively with clinical departments, Knowledge of UAE healthcare regulations particularly DoH Abu Dhabi requirements

Preferred Skills

• Experience with DoH Malaffi and healthcare data integration
• Familiarity with Electronic Medical Records EMR
• Experience in incident management

Education

Bachelor's degree in healthcare related (i.e. nursing, medicine, dental), CPHQ certified (preferred)

Experience

Experience with JAWDA KPIs, including data collection, validation, monitoring, and reporting; JAWDA Data Certification audits; Joint Commission International Accreditation (JCI) surveys; and Department of Health (DOH) ranking audits.