Receptionist

Title: Receptionist – Belong, Connect, Grow, with KBR! KBR is looking for a Receptionist for a client to be based on the Qatar site. The primary role is to serve as the first point of contact for club members, independently operate the reception desk, and manage entry and access to members in accordance with club rules and regulations. A club receptionist’s duties primarily revolve around creating a welcoming environment for members, managing front desk operations, and providing excellent customer service. This includes greeting club members, answering phones, assisting with inquiries, and managing membership records and bookings. Experience & Education required
Shall be a graduate or possess a secondary school certificate and demonstrate fluency in English. Shall have three (3) years of experience as a receptionist in an international hotel, recreational club, or hospitality industry. Adept in computer applications such as Windows, Excel, and Power Point. Course certificate in basic first aid and CPR is required. Responsibilities and Tasks
Provide quality and high‑standard front desk service to club members, answer telephone calls politely, control all entries to the club, and ensure only eligible members are allowed in accordance with club rules and regulations. Enforce the club rules and regulations, ensuring compliance by all club members. Manage club and sport facility bookings such as QAFCO meetings, events, and members’ party bookings, coordinating with each function area for a smooth flow of activity. Maintain a lost and found register and hand it over to the QAFCO representative for safekeeping. Maintain the lounge, club inventory, and report any damage. Inform the QAFCO club representative regarding maintenance‑related work orders and follow up accordingly. Coordinate with housekeeping to ensure the club premises remain clean and tidy. Maintain a high standard of decorum and address unsafe behavioural issues involving children, follow up with pastoral care, and if necessary, report to the parent. Perform any other tasks as and when instructed by the QAFCO representative.