First point of contact for club members, independently operate the reception desk and manage entry and access to members as per the club rules and regulations. A club receptionist’s duties revolve around creating a welcoming environment, managing front‑desk operations, and providing excellent customer service. This includes greeting club members, answering phones, assisting with inquiries, managing membership records, and handling bookings.
Education, Skills and Experience Graduate or secondary school certificate and fluency in English. Three (3) years of experience as a receptionist in an international hotel, recreational club, or hospitality industry. Knowledge of computer applications (Windows, Excel, Power Point). Certificate in basic first aid and CPR. Responsibilities and Tasks Provide quality front‑desk service to club members and answer telephone calls politely. Control all entries to the club, ensuring only eligible members are allowed as per club rules and regulations. Enforce club rules/regulations and ensure compliance by all members. Manage all club and sports facility bookings, including company meetings, events, and members’ parties, and coordinate with each function area for smooth activity flow. Maintain lost and found register and hand over records to the Company representative for safekeeping. Maintain lounge, club inventory, and report any damage. Inform Company club representative of maintenance‑related work orders and follow up. Coordinate with housekeeping to keep club premises clean and tidy. Ensure decorum is maintained at a high standard and address unsafe behavior with children, following up with pastoral care and reporting to parents when necessary. Perform any other tasks as instructed by the Company representative. #J-18808-LjbffrThis listing is sourced from a third-party job board. Applying will redirect you to the original posting.
PrimeDefense USA
The Ritz-Carlton Hotel Company, L.L.C.