Receptionist

Reception Duties

• Greet and welcome visitors in a professional and friendly manner.
• Manage the front desk (telephone, email, walk-ins).
• Answer, screen, and forward incoming calls.
• Maintain visitor logs and issue visitor passes.
• Coordinate incoming and outgoing courier/mail services.
• Ensure the reception area is tidy and presentable.
• Coordinate incoming and outgoing courier/mail services.

Administrative Duties

• Manage office supplies inventory and place orders as needed.
• Assist in scheduling meetings, booking conference rooms.
• Maintain records, files, and office documents (both digital and physical).
• Support HR/admin in onboarding tasks (like issuing ID cards, orientation materials).
• Handle petty cash and assist in expense tracking.
• Liaise with vendors, maintenance, housekeeping, etc.
• Prepare and circulate internal communications, memos, or notices.
• Handle incoming calls professionally and route them to relevant departments.
• Manage visitor access, maintain the visitor log, and ensure ID verification.
• Receive and dispatch courier, mail, and inter-branch communication.
• Ensure that the reception and customer waiting areas are clean, professional, and compliant with our branding.
• Coordinate administrative support across departments.
• Maintain branch-level files, employee attendance records, and leave registers.
• Assist with onboarding processes for new hires (ID creation, document collection, setup).
• Monitor office supplies and stationery, initiate purchase requests as needed.
• Liaise with vendors for facility management, security, housekeeping, and AMC services.
• Maintain petty cash records and assist with routine administrative expenses and bill submissions.
• Support organizing staff meetings, compliance audits, and training sessions.
• Assist in scheduling appointments for MD office or senior officials.

Compliance & Confidentiality

• Ensure front desk procedures comply with RBI guidelines a d.
• Maintain confidentiality in handling customer and employee data.
• Support documentation for internal/external audits and compliance inspections.