Receptionist

Job Purpose:
To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff.

Duties and Responsibilities:

• Greet and welcome guests promptly and warmly upon arrival.
• Direct visitors to the appropriate personnel and offices.
• Answer screen and route incoming phone calls efficiently.
• Maintain a clean organized and presentable reception area ensuring availability of necessary stationery and materials (e.g. pens forms brochures).
• Oversee the booking and upkeep of boardrooms and meeting rooms.
• Provide accurate and timely information both in-person and via phone/email.
• Receive sort and distribute daily mail and deliveries.
• Ensure office security by adhering to safety protocols monitoring visitor logbooks and issuing visitor badges.
• Manage ordering and inventory of front office supplies.
• Update office calendars and assist with scheduling meetings.
• Coordinate travel arrangements and accommodations and prepare related vouchers.
• Maintain accurate records of office expenses and costs.
• Perform clerical tasks such as filing photocopying and transcribing.
• Support additional administrative duties as assigned by the line manager.

Required Skills:

• Proven experience as a Receptionist Front Office Representative or in a similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. EPABX systems printers).
• Professional demeanor and appearance.
• Strong verbal and written communication skills in English and Arabic.
• Ability to be proactive resourceful and solution-oriented.
• Excellent organizational and multitasking abilities.
• Strong time-management skills with the ability to prioritize tasks effectively.
• A positive customer service-oriented attitude.

Qualifications:

• A high school diploma or equivalent as well as additional certification in hospitality management or a related field is an advantage.

Key Skills
Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Employment Type : Full Time
Experience: years
Vacancy: 1