Description Ontime Group is thrilled to announce an opening for a Receptionist with experience in wellness centers in the UAE. This role is essential in providing a welcoming environment and offering exceptional customer service to our clients. As the first point of contact you will assist in promoting a holistic approach to health and wellness.
Responsibilities
- Greet and assist clients upon arrival with warmth and professionalism
- Manage incoming phone calls schedule appointments and maintain the wellness centers calendar
- Provide clients with information about wellness programs services and treatments available
- Assist with the check-in process ensuring all necessary forms are completed and records are updated
- Maintain cleanliness and organization of the reception area and waiting room
- Handle billing inquiries process payments and assist with insurance verification when required
- Work collaboratively with the wellness team to ensure a seamless client experience
- Respond to client inquiries and resolve any concerns in a timely and courteous manner
Requirements - Proven experience as a Receptionist in a wellness center or similar environment in the UAE
- Strong communication and interpersonal skills
- Excellent customer service skills with a proactive approach
- Experience with appointment scheduling and managing calendars
- Familiarity with electronic medical records and office software
- Detail-oriented with strong organizational skills
- Ability to multitask and thrive in a fast-paced setting
- Professional appearance and friendly demeanor
- Fluency in English; additional languages are an advantage
Benefits Salary Benefits
Key Skills Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette
Employment Type : Full Time
Experience: years
Vacancy: 1
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