Role :
ATM Cash Management & Reconciliation Specialist - is responsible for ensuring ATMs are accurately funded, balancing daily transactions, and resolving financial discrepancies. They act as the financial gatekeepers for automated banking networks.
Core Responsibilities
- Cash Forecasting & Optimization : Analyzing historical usage trends to ensure ATMs never run out of cash while minimizing excess "idle" cash.
- Daily Reconciliation : Matching physical cash balances and ATM journal logs against network reports and core banking ledger systems.
- Discrepancy Resolution : Investigating and resolving "out-of-balance" conditions, customer disputes, shortages, and overages.
- Vendor Coordination : Managing relationships with armored car services (CIT - Cash-in-Transit) for cash replenishment and scheduling.
- Compliance & Risk Management : Adhering strictly to internal audit controls, AML (Anti-Money Laundering) guidelines, and dual-control security procedures.
Candidate Profile Technical Skills & Experience
Education : Bachelor's degree in finance, Accounting, Business Administration, or a related field (or equivalent banking experience).
Banking Experience : 2-5 years of experience in banking operations, cash vault management, or financial reconciliation.
Software Proficiency
- o Advanced Microsoft Excel skills (VLOOKUP, Pivot Tables, data manipulation).
- o Experience with core banking platforms (e.g., Finacle, FIS, Fiserv) and specialized ATM management software (e.g., NCR, Diebold Nixdorf).
- o Analytical Ability: Strong numerical aptitude for spotting patterns, trend anomalies, and ledger variances.
Soft Skills & Competencies
- Attention to Detail : Meticulous accuracy when working with high-volume transaction data and large financial sums.
- Problem-Solving : Strong investigative mindset required to track down missing funds across complex digital and physical networks.
- Time Management : Ability to meet tight daily banking cut-off times and settlement deadlines.
- Communication : Clear verbal and written skills to coordinate effectively with external vendors and branch managers.
- Language : English & Arabic (advantage but not mandatory)
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