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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.
Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.
The Recreation Coordinator provides administrative and operational support to the Recreation Department, ensuring effective coordination of daily activities, staffing, scheduling, training, documentation, communication, and departmental requirements in line with resort standards.
Key Responsibilities
- Coordinate daily administrative activities and operational requirements of the Recreation Department.
- Prepare and maintain staff schedules, vacation plans, attendance records, and departmental documentation.
- Coordinate daily briefings and ensure relevant resort and departmental information is communicated to the team.
- Maintain accurate and up-to-date employee, training, inventory, and operational records.
- Support recruitment activities, including interview coordination, onboarding, and new team member documentation.
- Coordinate departmental training programs and monitor completion of required training.
- Assist with preparing reports, statistics, and other departmental documentation as required.
- Monitor departmental supplies, equipment, and inventory, ensuring appropriate stock levels are maintained.
- Support the department in monitoring expenses and maintaining effective cost control.
- Coordinate with HR and other departments on staffing, employee-related matters, and administrative requirements.
- Assist in ensuring departmental procedures, health and safety requirements, and resort standards are followed and kept up to date.
- Support team leaders and management with day-to-day administrative and coordination requirements.
- Maintain effective communication with team members and other departments.
- Ensure required information is updated in relevant resort systems, including PMS and FSI.
- Perform other administrative and operational duties as assigned by management.
Skills & Competencies
- Strong administrative and organizational skills.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Ability to manage multiple priorities and meet deadlines.
- Proficient in MS Office and administrative systems.
- Team-oriented, dependable, and customer-focused.
- Strong coordination, follow-up, and problem-solving skills.
- Ability to maintain confidentiality and handle employee information professionally.
Experience & Qualifications
- Previous administrative or coordination experience, preferably within a resort, hotel, recreation, leisure, or similar environment.
- Experience supporting a large team or department is advantageous.
- Experience with staff scheduling, training coordination, reporting, and HR-related administration is preferred.
- Knowledge of PMS/FSI or similar operational systems is an advantage.
Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
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