Recruitment Manager

Head of Recruitment is responsible for leading GSM's end-to-end talent acquisition function, ensuring the organization attracts, selects, and onboards high-quality candidates in a timely and cost-effective manner. This role designs recruitment strategies, manages a team of recruiters, partners closely with department heads to understand hiring needs, and builds a strong employer brand to support GSM's long-term growth objectives.

Key Responsibilities

• Design, implement, and continuously improve GSM's recruitment strategy, policies, and processes across all departments and levels.
• Lead, mentor, and manage the recruitment team, setting goals, monitoring performance, and building capability.
• Partner with department heads and senior leadership to forecast hiring needs and translate them into actionable recruitment plans.
• Manage the full recruitment lifecycle — sourcing, screening, interviewing, offer negotiation, and onboarding — for key and senior positions.
• Develop and maintain a strong pipeline of qualified candidates through proactive sourcing, employee referrals, campus engagement, and agency partnerships.
• Build and manage relationships with recruitment agencies, job boards, universities, and other external talent sources.
• Champion GSM's employer brand across career sites, social media, and job fairs to attract top talent.
• Track, analyze, and report recruitment metrics (time-to-fill, cost-per-hire, quality-of-hire, offer-acceptance rate) to leadership.
• Ensure recruitment practices comply with labor laws, internal policies, and diversity, equity, and inclusion (DEI) standards.
• Manage the recruitment budget, including agency fees, job advertising spend, and recruitment events.
• Continuously benchmark GSM's compensation and hiring practices against market standards.

Required Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field (Master's degree is a plus).
• 5-8+ years of progressive recruitment/talent acquisition experience, including at least 2-3 years in a managerial or team-lead capacity.
• Proven track record of managing full-cycle recruitment for a range of roles, including senior and specialized positions.
• Strong understanding of labor law, employment regulations, and recruitment compliance requirements.
• Demonstrated experience building and leading a recruitment team.

Skills & Competencies

• Strong leadership and people-management skills, with the ability to coach and develop a team.
• Excellent stakeholder management and consultative skills to influence hiring managers and leadership.
• Strategic thinking combined with strong execution and organizational skills.
• Data-driven mindset with the ability to analyze recruitment metrics and present actionable insights.
• Outstanding communication, negotiation, and interpersonal skills.
• Sound judgment and discretion when handling confidential information.
• Adaptability to manage multiple priorities in a fast-paced environment.

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