JOB DESCRIPTION AND RESPONSIBILITIES
Job Title: Regional Logistics Manager
Reports To: Director of Transportation / Supply Chain Director
FLSA Status: Exempt
Job Purpose
The Regional Logistics Manager is responsible for providing strategic leadership and oversight for transportation and logistics operations across multiple facilities or markets. This position ensures operational excellence, regulatory compliance, carrier performance, customer satisfaction, and the successful execution of transportation strategies while supporting organizational goals and growth initiatives.
Essential Duties and Responsibilities
(May include but are not limited to)
- Lead and oversee transportation and logistics operations across multiple locations within an assigned region.
- Develop and implement transportation strategies to improve service, efficiency, cost control, and operational performance.
- Ensure compliance with company Standard Operating Procedures (SOPs), transportation regulations, and safety requirements.
- Provide leadership and direction to Logistics Managers, Supervisors, Dispatch Teams, and Transportation Coordinators.
- Establish and monitor regional KPIs, service metrics, carrier performance standards, and operational objectives.
- Oversee transportation planning, load management, carrier selection, and shipment execution to ensure optimal service levels.
- Manage carrier relationships, negotiate transportation rates, and develop strategic partnerships to support business growth.
- Review transportation spending, identify cost-saving opportunities, and implement continuous improvement initiatives.
- Ensure timely communication regarding shipment status, operational issues, and customer service concerns.
- Analyze transportation data, trends, and operational performance to drive informed business decisions.
- Lead regional problem-solving efforts related to service failures, capacity constraints, carrier performance, and customer escalations.
- Partner with Operations, Supply Chain, Customer Service, and Finance teams to align transportation strategies with business objectives.
- Conduct regular site visits and audits to ensure consistency, compliance, and operational excellence across all locations.
- Develop and mentor transportation leadership teams through coaching, performance management, succession planning, and professional development.
- Foster a culture of accountability, safety, teamwork, and continuous improvement.
- Participate in business planning, budgeting, forecasting, and strategic initiatives.
- Provide support during operational emergencies, peak periods, staffing challenges, and critical business situations.
- Maintain availability outside of standard business hours as needed to support regional operations.
- Perform other duties as assigned.
Education and/or Experience
- Bachelor's Degree in Supply Chain, Logistics, Transportation, Business Administration, or related field preferred.
- Minimum of 7+ years of transportation, logistics, brokerage, freight management, or 3PL experience.
- Minimum of 3–5 years of leadership experience managing transportation teams, managers, or multi-site operations.
- Strong understanding of DOT regulations, transportation compliance, carrier management, routing, and freight optimization.
- Experience managing transportation operations across multiple facilities, customers, or geographic regions preferred.
- Demonstrated success leading large teams and driving operational improvements in fast-paced environments.
- Proven experience in budgeting, forecasting, labor planning, and performance management.
- Ability to travel as required to support regional operations.
Computer Skills
- Advanced proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.
- Experience utilizing Transportation Management Systems (TMS), routing software, carrier management platforms, and reporting tools.
- Preferred experience with systems such as TruckMate, PC Miler, RoadNet, Fleetmatics, or similar transportation technologies.
- Strong analytical and reporting skills with the ability to interpret operational and financial data.
Reasoning Ability
- Ability to communicate effectively with executives, customers, carriers, and operational teams at all levels of the organization.
- Strong leadership, decision-making, and strategic thinking capabilities.
- Excellent written and verbal communication skills.
- Bilingual capabilities are a plus.
- Ability to lead and influence a diverse workforce across multiple locations.
Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Occasionally lift up to 10 pounds.
- Sit at a computer workstation for extended periods.
- Travel between facilities and attend operational meetings as required.
- Walk warehouse and transportation facilities and climb stairs as necessary.
Work Environment
The work environment characteristics described here are representative of those encountered while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
- Ability to work in office, transportation, and distribution center environments with varying temperatures and conditions.
- Fast-paced operational setting requiring flexibility, responsiveness, and strong leadership under changing business conditions.
- Regional travel may be required to support multiple facilities and operational initiatives.
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