Shape AI-first partner transformation and drive business impact across your region

About the role

We are looking for a strategic and technically minded Partner Technology Strategist to join our Partner Solution Consulting team in . You will empower our managed partners to confidently position demonstrate and win with ServiceNows AI platform closing the AI value articulation gap and driving measurable business outcomes.

Your mission is to make partners autonomous and successful: enabling them to articulate ServiceNow business value differentiate their offerings and scale AI-powered solutions independently. Some partners operate globally and require coordinated support across multiple regions. For these you will align with the Global Partner Technology Strategist to ensure consistent strategy and execution worldwide.

For partners operating primarily within your region you will own the full strategic relationship and drive their transformation journey autonomously.

What youll do

Design AI transformation strategies and Go-To-Market Plans tailored to partner business models industry landscape and growth objectives
Serve as a trusted advisor to partner executives building long-term strategic relationships and identifying opportunities for AI-driven innovation business transformation and competitive differentiation
Lead ServiceNow reference architectures and solution patterns enabling partners to position how ServiceNow meets Business needs for their end customers
Stay current on product developments/releases to Evangelize Co-Innovate and provide guidance to Partners and grow their expertise
Enable partners to design and deliver their own demos and Proof of Concept/Proof of Value engagements coaching them on best practices for business outcomes and value realization
Help partners strategize monetization opportunities across all routes to market (Resell Services Managed Services Store) challenging and encouraging them to grow revenue through innovative business models
Guide partners on translating their industry frameworks and operating models into ServiceNow value propositions aligned to business outcomes
Coordinate sales enablement around created solutions and joint go-to-market initiatives
Contribute to best practices white papers workshops and thought leadership content
Collaborate with cross-functional teams (Partner Manager Customer-facing Teams Partner Excellence Group Partner Design Studio) to ensure Partner success

Qualifications :

What were looking for

5 years of pre-sales solution consulting experience
Experience integrating AI into Business processes decision-making or problem-solving
Undergraduate degree in Commerce Computer Science Engineering or equivalent
Working knowledge of modern web technologies cloud computing and architectural principles for SaaS/PaaS platforms
Experience across multiple technical domains: application data integration cloud infrastructure analytics
Strong business acumen understanding how partners make money Operating Models and ability to translate industry frameworks into ServiceNow value propositions
Understanding of routes to market dynamics and partner monetization strategies
Strong facilitation skills and executive presence
Sharp business judgment with ability to see the big picture and prioritize
Talented at explaining complex topics clearly to diverse audiences (Enterprise Architects to CXOs)
Experience in Enterprise Architecture Service Management AI Operations DevOps Security HR or Financial Management.

Experience that will help you stand out

ServiceNow product experience or current certification ()
ServiceNow platform development experience
Industry knowledge in Financial Services Telecommunications Manufacturing or Healthcare
Familiarity with industry operating models and process frameworks
Arabic language proficiency is preferred for this role based in Dubai.

Why join us

This is a unique opportunity to lead AI-first partner transformation at the intersection of technology strategy ecosystem growth and business impact. If you are passionate about enabling partners shaping AI adoption and driving measurable outcomes we would love to hear from you.

This role requires approximately <25%-50%> travel within the region.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Employment Type :