JOB PURPOSE
The role consists of acquiring, managing and developing commercial relationships with customers for assets (funded and non-funded). The role should focus on increasing profitability and improving overall credit quality. Managing the client's portfolio while making investigations and formulated proposals concerning the applicant's facilities
KEY ACCOUNTABILITIES
Consumer Protection:
Ensure compliance with consumer protection standards including treating customers fairly, providing accurate information about products or services, responding promptly and courteously to inquiries, complaints, and feedback, protecting customer data, identifying and reporting any suspicious or fraudulent activities, continuously improving customer service and keeping abreast of regulatory expectations and SIB Conduct Risk Framework and associated procedures
The employee should demonstrate a thorough understanding of Consumer Protection Regulations and adhere to the bank's standards for fair treatment of customers, ethical conduct, prompt resolution of customer complaints, provide accurate and comprehensive information to customers, and compliance with applicable laws and regulations. The employee should continuously strive to improve their knowledge of Consumer
Minimum Qualifications : Bachelor Degree
Minimum Experience : At least 6-7 years banking experience in corporate banking inrelationship management.
Computers/ Systems / Software Skills : MS Office - T24 Software - Intermediate
Languages Proficiency : English Proficient, Arabic Independent
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Allocation Assist
Austin Werner Ltd