United Concordia Dental is seeking an Associate Customer Service Representative to handle inquiries by telephone, email, and in person from members, groups, providers and brokers in a customer service center. This role troubleshoots and resolves complaints and ensures timely responses according to service and quality standards.
The position operates on a work schedule of 11:30 AM – 8:00 PM EST, and requires a High School Diploma or GED with at least 6 months in customer service.
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