InZone Corporate Services Provider | Full time
Dubai, United Arab Emirates | Posted on 08/19/2025
As a RenewalsExecutive, your primary responsibility is to manage the renewal process ofexisting companies, ensuring a high renewal rate and customer satisfaction. Youwill play a crucial role in maintaining strong relationships with clients,understanding their needs, and facilitating the renewal process to secureongoing business.
Requirements
- Monitor andtrack upcoming contract expirations or renewals.
- Proactivelyengage with clients before renewal dates to discuss terms, negotiate contracts,and address concerns and ensure timely renewals
- Act as aprimary point of contact for clients during the renewal process, addressinginquiries and providing necessary information
- Identifyreasons for non-renewals and work with the sales or customer success teams tomitigate issues and retain customers.
- Provideregular reports and insights on renewal performance to management and relevantstakeholders.
- Communicateeffectively across departments to address customer needs and concerns relatedto renewals.
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