Daikan Izakaya - Galleria Mall Abu Dhabi is looking for a motivated and detail-oriented Restaurant Supervisor to join our exceptional team. As a Restaurant Supervisor, you will assist in managing the daily operations of our restaurant, ensuring that guests receive the highest quality of service and that the restaurant runs smoothly.
Key Responsibilities
- Supervision: Directly oversee staff performance during shifts, providing guidance and support to ensure optimal service delivery.
- Service Excellence: Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction.
- Staff Training: Assist in training new staff members, sharing knowledge about service standards, menu items, and processes.
- Shift Management: Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours.
- Inventory Oversight: Help track inventory levels and assist with ordering supplies and managing stock levels efficiently.
- Compliance: Ensure adherence to health and safety regulations, as well as company policies, to maintain a safe and clean working environment.
- Reporting: Assist in reporting on operational performance, customer feedback, and staff performance to upper management.
Requirements
- Previous experience in a supervisory role within the restaurant or hospitality industry.
- Strong leadership and motivational skills to drive team performance.
- Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Good organizational and multitasking skills.
- Effective communication skills, both verbal and written.
- Knowledge of health and safety regulations specific to food service.
- Availability to work flexible hours, including evenings, weekends, and holidays.
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