Pen Point Stationery is looking for an experienced Sales & Operations Staff member with hands-on experience in stationery, printing, bookstore, or a similar retail environment.
The ideal candidate should have strong customer service and sales skills, along with practical experience in printing, binding, laminating, and graphic editing .
Pen Point Stationery is looking for an experienced Sales & Operations Staff member with hands-on experience in stationery, printing, bookstore, or a similar retail environment.
The ideal candidate should have strong customer service and sales skills, along with practical experience in printing, binding, laminating, and graphic editing .
Key Responsibilities
- Welcome customers and understand their stationery, printing, and service requirements.
- Sell stationery products, school supplies, books, and related items.
- Handle printing, photocopying, scanning, binding, and laminating services efficiently and accurately.
- Operate large-format printing machines ; experience is preferred.
- Prepare and edit files for printing using Adobe Illustrator and AutoCAD .
- Ensure correct file setup, sizing, formatting, and print quality.
- Handle customer orders from receiving files through printing and final finishing.
- Organize, display, and restock stationery and other products.
- Monitor inventory and report product shortages.
- Handle cashier/POS duties and complete sales transactions accurately.
- Maintain cleanliness and overall organization of the shop and work area.
- Provide professional customer service and resolve basic customer queries effectively.
Requirements
- Previous experience in a stationery shop, printing shop, bookstore, or similar retail environment is mandatory.
- Strong customer service, communication, and sales skills.
- Hands-on experience in binding and laminating is required.
- Experience with printing and photocopying is required.
- Experience with Adobe Illustrator is preffered.
- Experience with AutoCAD is an advantage
- Experience operating large-format printing machines is preferred.
- Ability to prepare files and perform printing tasks with speed and minimal errors.
- Basic knowledge of print finishing and paper sizes/types.
- Experience with POS/cashier systems is an advantage.
- Punctual, reliable, organized, and able to work under pressure.
Benefits
- Fixed Salary + Accommodation allowance
- Stable working environment
- Weekly Off
- Opportunities for career growth
- Performance-based opportunities for increased earnings
- Candidates with relevant stationery and printing experience are encouraged to apply.
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