Description Apt Resources is looking for a dynamic and customeroriented RussianSpeaking Guest Service Agent (GSA) for the Recreation department at a luxurious this role you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction.
Responsibilities
- Welcome guests and provide them with information regarding the hotels recreational facilities and services.
- Assist guests with reservations inquiries about activities and provide personalized recommendations for a memorable experience.
- Ensure proper handling of guest requests concerns and feedback in a timely and professional manner.
- Maintain a high level of cleanliness and order in all recreational areas.
- Collaborate with other departments to enhance guest services and resolve issues effectively.
- Assist in promoting recreational activities programs and memberships to drive engagement.
- Work closely with team members to develop a positive and engaging atmosphere for guests.
Requirements - Previous experience in a guest service role within a luxury hotel or resort environment is preferred.
- Fluent in Russian and English; proficiency in additional languages is a plus.
- Strong interpersonal and communication skills.
- Passion for hospitality and delivering outstanding guest experiences.
- Ability to multitask and work effectively in a fastpaced environment.
- Positive attitude with a willingness to go above and beyond for guests.
- Flexible schedule including availability on weekends and holidays.
- Strong problemsolving skills and attention to detail.
- Must be in UAE.
Benefits The salary is AED 2000 plus AED 500 service charge accommodation food and other benefits as per UAE labour laws
Key Skills Accounts Receivable,Customer Service,Accounting & Finance,Financial Situation,Custtomer Relationship,Product Knowledge,Communication,Customer Accounts,Financial Risk Assessment,Financial Risk Analysis,Risk Control,Payment Method,Financial statement,Business Relationships,Accounts Payable
Employment Type : Full-Time
Experience: years
Vacancy: 1
This listing is sourced from a third-party job board. Applying will redirect you to the original posting.