Sales Administrator | Al-Futtaim Automotive | DOMASCO

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world's most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role

The Sales Admin is responsible for supporting the sales team by managing all administrative, documentation, and system processes related to vehicle sales. The role plays a crucial role in ensuring accurate data entry, timely reporting, smooth inter-department coordination, and a seamless customer journey from booking to vehicle delivery. This position is based in a fast-paced automotive dealership environment and requires high accuracy, strict compliance with OEM and internal systems, and timely coordination to ensure smooth vehicle sales and delivery and audit readiness.

What You Will Do

• Prepare and submit daily, weekly, and monthly internal and external sales reports.
• Update daily sales data accurately in the GAC DMS and live tracking sheets.
• Maintain 100% on-time report submission with zero data mismatches and no backlog entries.
• Maintain accurate inventory records for sales, new arrivals, transfers, demo units, and damaged vehicles.
• Perform SAP stock uploading for the department ensuring 99% inventory accuracy.
• Review deal calculations and discounts, issue SAP and manual bank invoices after finance approval.
• Ensure zero invoicing errors and that invoices are issued within SLA.
• Prepare vehicle templates for freight, track shipments, evaluate GRNs, and submit freight, duty, and vendor invoices for expense posting.
• Coordinate repairs for port-received vehicle damages and manage claims until closure.
• Raise and manage PDI requests and ensure no delivery delays.
• Issue and amend vehicle insurance, and manage registration and renewals.
• Monitor demo vehicles and manage TD forms, approvals, and petrol arrangements.
• Ensure correct display vehicles, pricing, and specifications, and assist walk-in customers.
• Handle showroom calls and petty cash management.
• Act as admin reliever during leave and handle invoicing, DSR, SAP uploads, PDI, and insurance across multiple divisions.
• Create POs for local and international vendors and manage pantry and stationery stock.
• Handle GAC merchandise stock count, uploading, and invoicing.
• Ensure zero operational delays and seamless handovers.

Required Skills To Be Successful

• Excellent IT Skills (Excel/ERP Systems)
• End-to-End Deal Documentation Accuracy
• Strong coordination skills across sales, finance, logistics, and after-sales
• Professional communication and customer handling skills

What Qualifies You For The Role

• Bachelor's degree or diploma in Business Administration, Commerce, Accounting, or a related field.
• 2-4 years of experience in a Sales Administration or Administrative Support role.
• Strong knowledge of automotive sales operations, invoicing, inventory, and documentation processes.
• Experience handling sales documentation, invoicing, and coordinating with large teams.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.

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