Sales Assistant | Retail | IKEA Jebel Ali

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition ID:

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role

The Sales Assistant plays a key role in generating sales and delivering exceptional customer experiences within the market hall area. This position supports operational duties as assigned by the shopkeeper, including arranging products and maintaining the sales floor. Success in this role is measured by meeting sales targets, delivering excellent customer service, and adhering to IKEA standards and policies. The Sales Assistant works collaboratively with peers and management, contributing to a positive team environment and store atmosphere.

What You Will Do

• Generate sales and deliver a positive customer experience in the market hall area.
• Meet or exceed weekly sales targets to contribute to the store's objectives.
• Create a positive first impression for customers through an energetic attitude and adherence to dress code.
• Greet customers immediately upon entering the store with a smile.
• Provide customers with current relevant information about products and services.
• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Participate in all market hall inventories to ensure accurate stock levels.
• Assume and complete other duties as assigned by the shopkeeper.
• Attend and participate in all store meetings and related functions.
• Maintain punctuality and adhere to the designated work schedule.
• Follow IKEA policies and procedures 100%, ensuring compliance with company standards.

Required Skills To Be Successful

• Excellent verbal communication skills.
• Ability to provide outstanding customer service.
• Physical fitness to handle and lift stock items.
• Ability to adhere to schedules and store policies consistently.

What Qualifies You For The Role

• High School Degree is required.
• Minimum of 1 year of retail sales experience.
• Good verbal communication skills and physical fitness to lift certain products.
• Ability to stand for a minimum of 8 hours.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia. We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail. With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards. Join us and be part of The Heart of Tomorrow.

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