Sales Assistant | Retail | Maje, Palm Jumeirah Mall

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Sales Assistant | Retail | Maje, Palm Jumeirah Mall

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Job Requisition ID:

About Al-Futtaim

Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview Of The Role:

• The Sales Assistant plays a critical role in driving sales and enhancing the customer experience within the store environment. Tasked with creating a welcoming atmosphere, the Sales Assistant ensures customers receive efficient and knowledgeable service while maintaining the store's presentation and cleanliness standards. Success in this position requires a proactive attitude and the ability to engage with customers effectively, aiming to increase sales and foster repeat business.

What You Will Do:

Sales and Customer Interaction

• Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provide customers with current relevant information about the product.
• Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Sincerely thank all customers for shopping as they exit the store, and invite them back.

Store Maintenance and Presentation

• Create a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Ensure adherence to visual presentation standards as assigned by store management.
• Maintain store standards and cleanliness throughout shifts.
• Adhere to dress code to create a positive first impression for customers.

Required Skills To Be Successful:

• Strong interpersonal and communication skills.
• Ability to maintain a clean and organized environment.
• Proficiency in sales techniques, including upselling and cross-selling.
• Customer-focused approach with attention to detail.

What Qualifies You For The Role:

• High School Degree or equivalent.
• 1-2 years of retail sales experience.
• Good verbal communication skills.
• Ability to perform some heavy lifting and stand for a minimum of 8 hours.

About Al-Futtaim Retail

At Al-Futtaim Retail, we are part of a 90-year legacy built on ambition, progress and long-term vision. As one of the region’s leading retail operators, we partner with some of the world’s most trusted brands – including IKEA, ACE, Marks & Spencer and the Inditex Group – bringing global excellence to customers across MENA and Southeast Asia.

We don’t just operate stores; we shape retail experiences. From launching brands like Watsons and Kiabi to our regions for the first time, to investing in digital innovation, AI capabilities, the customer experience and loyalty platforms, we are constantly redefining the future of retail.

With over 100 nationalities spread across more than 10 countries, our strength lies in our diverse and collaborative community. Here, you’re equipped to turn your ambition into action, building the career you want, while helping us move retail forwards.

Join us and be part of The Heart of Tomorrow.

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