Sales Associate Retail

1 . Customer Service & Sales:

• Greet customers warmly and assist them in identifying their needs and preferences.
• Deliver excellent customer service by providing product information offering alternatives and cross-selling or upselling products.
• Maintain in-depth knowledge of the stores product range ongoing promotions and brand initiatives.
• Handle customer inquiries and complaints professionally escalating when necessary.
• Achieve and exceed individual and store-level sales targets (KPIs) on a daily weekly and monthly basis.

2. Store Operations:

• Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.
• Maintain cleanliness organization and overall appearance of the store and fitting rooms.
• Follow stock management processes including receiving price tagging and storing of products.
• Assist in periodic stock takes inventory audits and reporting of discrepancies.

3. Cash Handling:

• Operate the POS (Point of Sale) system efficiently.
• Accurately process customer transactions returns and exchanges.
• Handle cash and card transactions in compliance with company policies and procedures.

4. Team Collaboration:

• Proactively engage in team meetings sales huddles and product knowledge sessions to stay aligned with store goals and initiatives.
• Communicate operational challenges customer feedback or product-related issues promptly to store manager to support continuous improvement and customer satisfaction.

Employment Type : Full Time
Experience: years
Vacancy: 1