Sales Coordination
- Support Assist the sales team with daily sales activities and operations
- Prepare quotations sales proposals invoices and purchase orders
- Coordinate with customers regarding inquiries orders pricing and deliveries
- Follow up on quotations and pending orders to ensure timely closure
- Maintain accurate sales records and customer databases
Customer Relationship Management
- Handle customer inquiries through phone calls emails and WhatsApp
- Maintain professional relationships with existing and potential customers
- Follow up with clients regarding quotations payments and order confirmations
- Resolve customer concerns and coordinate with relevant departments
Order Processing Delivery Coordination
- Process customer orders and coordinate with warehouse logistics and accounts teams
- Monitor order status and ensure timely delivery
- Prepare and maintain sales-related documentation
- Coordinate with suppliers and customers regarding product availability and delivery schedules
Sales Reporting Administration
- Prepare daily weekly and monthly sales reports
- Maintain customer records sales data and order tracking sheets
- Monitor pending quotations outstanding payments and sales targets
- Organize sales meetings appointments and customer visits
- Provide administrative support to sales managers and management
Business Development Support
- Identify potential customers and generate new sales leads
- Conduct market research and competitor analysis
- Contact prospective customers through calls emails and WhatsApp
- Arrange meetings between customers and the sales team
- Support marketing campaigns exhibitions and promotional activities
Bachelor's degree or diploma in Business Administration, Sales, Marketing, or a related field.
Previous experience as a Sales Coordinator, Sales Administrator, or similar role preferred.
Excellent written and verbal communication skills in English.
Proficiency in MS Office, especially Excel, Word, and Outlook.
Knowledge of CRM software and ERP systems is an advantage.
Strong organizational, multitasking, and time-management skills.
Ability to prepare quotations, invoices, and sales reports.
Good customer service, negotiation, and follow-up skills.
UAE sales coordination experience is preferred.
Key Skills
- Sales Coordination & Customer Support
- Quotation & Order Management
- Client Follow-ups & Lead Generation
- MS Excel & Sales Reporting
- Email & Telephone Communication
- Logistics & Delivery Coordination
- Documentation & Administrative Support
- Team Coordination & Problem-Solving
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