Your day to day

Maintain and regularly update database including details of sales calls and client information as per company guidelines.
Produce and conduct familiarization & entertainment programs for voco® Doha West Bay Suites for identified target accounts.
Communicate with other hotel departments to ensure superior quality service delivery to all customers.
Handle and reply to request such as Meeting & Events, Catering and Groups.
Prepare needed documents and communicate with other department such as BEO, VIP arrival , Extension and any other related communication needed.
Maintain detailed awareness of booking patterns, room night productivity, cancellations and any other factors that may impact results.
Liaise closely with the Reservations, Sales Administrator and Sales Executives for lead generation and potential business opportunities.
Ensure that all personal accountabilities and deadlines set in the Business Plan are met
Maintain professional business confidentiality.
Prepare any other reports required by the Director of Sales and Marketing or General Manager.
Conduct yourself in a professional manner at all times and maintain high grooming standard.
Conduct market research to identify potential leads and opportunities.
Prepare promotional materials and logistics for these events.

Provide administrative support to sales managers and executives as needed.

Liaise with Director of Sales and Marketing and General Manager daily
Ensure effective interdepartmental communication
Liaise with Director of Sales and Marketing on all quotes for extended stays' groups for sign off prior to presentation to client
Preparation of quotes, issuing of contracts, communications, database input and filing
Preparing of month end reports and monthly forecasts, anticipated revenue forecast, yearly budgets, weekly forecasts and weekly budgeting
Ensuring that all requests are replied to within 24 hours
Communicate with customers to address inquiries, resolve issues, and provide product/service information.
Maintain positive relationships with clients and ensure their needs are met.

Conduct site inspections
Cold calling to secure new business sales calls/appointments
Telemarketing
Communicate and follow through with hotel departments to ensure that the sales commitment is being fulfilled
Assist with market intelligence and information gathering of benefit to the hotel.
Assist sales representatives with order processing, quotes, and sales inquiries.
Coordinate and schedule sales meetings, presentations, and appointments
Prepare and distribute sales materials, reports, and presentations.

Comply with and ensure adherence to all of the hotel’s policies and procedures
Comply with all occupational health and safety policies and procedures
Attend all scheduled meetings.
Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties
Maintain in good working order all hotel property in your possession.
Maintain a positive and professional attitude at all times
Have working knowledge of budget targets and develop strategies to achieve set targets
Develop methods and initiatives to increase departmental revenue within the sales team.

Communicate effectively with all other departments
Attend meetings, training sessions and any other required meeting or training session.
Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
Ensure safe work practices are adopted at all time and report any OHS concerns immediat

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Sales Executive

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