Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.
The Car Sales Executive at GAC Motor in Qatar is responsible for achieving the company's sales objectives by meeting sales, CSV, and NPS targets. This role provides first-rate service to current and potential customers. The executive is integral in promoting a customer-centric approach and works closely with various departments to foster a quality sales and service culture. Empowered to make customer-focused decisions, the executive aims to ensure a positive customer experience, building long-term relationships and generating repeat sales.
Achieve or exceed allocated monthly sales targets, aiming for 17 units. Regularly meet or surpass CSV score of 4.85 and an NPS of 85 to ensure maximum customer satisfaction. Contribute to maximizing all sales, including finance, cash, insurance, accessories, tinting window, service packages, and paint protection. Ensure company procedures are followed when handling cash and credit customers, with money deposited to SO immediately. Maintain 100% entry of walk-ins in C4C with appropriate follow-ups. Ensure 100% zero overdue accounts by close of business hours through daily Excel report updates. Offer a 100% test-drive experience to all customers with proper documentation. Comply with company guidelines and SOPs, reporting incidents to the showroom manager. Submit all necessary documents to relevant departments as per administrative reports. Ensure job quality to avoid errors and promptly address customer concerns to improve satisfaction.
Sales experience in the automotive or retail industry. Excellent communication and interpersonal skills. Good IT and computer skills. Valid Qatar driving license.
Bachelor's degree in Business Administration, Marketing, or related field (preferred).2-3 years of proven experience in automotive sales or retail sales. Track record of meeting or exceeding sales targets and quotas. Familiarity with CRM software and sales tracking systems. Valid Qatari driver's license.
Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.
With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.
Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.
Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.
Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.
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