Sales Executive - Material Handling Equipment | Al-Futtaim Automotive | FAMCO

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Sales Executive - Material Handling Equipment | Al-Futtaim Automotive | FAMCO

About Al-Futtaim
Established in the 1930s, Al-Futtaim is one of the most diversified and progressive privately held regional businesses, headquartered in Dubai. Operating across more than 20 countries, the Group spans automotive, financial services, real estate, retail and health. With more than 40,000 employees, Al-Futtaim represents over 200 of the world’s most recognised brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Driven by its purpose to enrich lives and elevate communities, Al-Futtaim focuses on digital innovation, AI, sustainable growth and strategic partnerships, creating long-term value for customers, communities and partners while building a responsible legacy for future generations.

Overview of the role

We are looking for a results-driven Sales Executive to deliver sales targets while providing an exceptional customer experience throughout the material handling equipment sales journey. The role will focus on maximizing vehicle sales, retained gross margins, Finance and Insurance products, trade-ins, and accessories while maintaining high customer satisfaction standards. The successful candidate will guide customers through a structured, one-stop sales experience and build trusted relationships that support customer retention and business profitability.

What you will do

• Achieve monthly vehicle sales targets while maintaining the required gross margin.
• Guide customers through a structured sales journey covering vehicles, Finance and Insurance products, trade-ins, and accessories.
• Promote Finance and Insurance solutions based on customer needs and business targets.
• Maximize trade-in and dealer-installed accessory sales opportunities.
• Manage telephone, website, and walk-in enquiries and convert leads into sales.
• Maintain accurate customer and sales information in the relevant systems, including test-drive and customer identification details.
• Conduct timely follow-ups with prospective and existing customers.
• Work closely with showroom and branch management to enhance revenue opportunities and customer satisfaction.
• Participate in sales meetings, product training, and development activities.
• Maintain up-to-date knowledge of products, brand campaigns, customer financing options, and competitor activities.
• Deliver a consistently professional customer experience and support customer satisfaction and Net Promoter Score objectives.

Required skills to be successful

• Bachelor’s degree or equivalent qualification.
• Minimum of two years’ material handling equipment sales experience.
• Excellent communication and interpersonal abilities.
• Strong negotiation and communication skills.

About the team

You will be part of a dynamic material handling equipment sales team and reporting directlyto the Sales Manager. The team is committed to delivering profitable growth and providing customers with a seamless, one-stop sales experience.
The role may require flexibility to work during evenings and weekends in line with customer and business requirements.

What equips you for the role

• Demonstrated ability to meet sales targets and work effectively in a target-driven environment.
• Professional work ethic and a results-oriented mindset.
• Resilience and the ability to maintain performance in changing market conditions.
• Commitment to respect, integrity, collaboration, and excellence.
• Strong ambition to learn, grow, and progress within the organization.
• Strong sales, upselling, and value-creation skills.
• Customer-focused approach with the ability to build confidence and trust.
• Good planning, scheduling, and multitasking capabilities.
• Ability to prepare and execute effective sales action plans.
• Strong attention to detail and commitment to data accuracy.

Al-Futtaim Automotive is one of the region's leading mobility businesses, operating across eight countries in the Middle East, Asia and North Africa.

With a portfolio of more than 25 world-leading brands, we deliver one of the region's most comprehensive mobility ecosystems.

Our capabilities span passenger vehicles, commercial vehicles and industrial equipment, backed by integrated logistics, leasing, aftersales and financial services that deliver a seamless customer experience across every stage of the mobility journey.

Our vision is to become a world-class mobility player, creating better experiences for our customers through innovation, digital transformation and a relentless focus on customer experience. We work alongside some of the world's most trusted automotive brands to shape the future of mobility, delivering solutions that meet the evolving needs of individuals, businesses and communities.

Behind everything we do is a team of more than 9,000 colleagues united by ambition, collaboration and a shared commitment to progress. Together, we're shaping the future of mobility, embracing new technologies and creating better experiences for our customers. At Al-Futtaim Automotive, you'll be empowered to turn ambition into action and help move our customers, our business and your career forward.

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