We are seeking a
Sales Manager
to join the
Cluster Sales team
at
Four Seasons Hotels Qatar , representing
Four Seasons Hotel Doha
and
Four Seasons Resort and Residences at The Pearl‑Qatar. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.
Four Seasons Hotel Doha is a beachfront urban retreat in Doha, Qatar, featuring 237 rooms, 20 townhouses, multiple restaurants including the world’s largest Nobu restaurant, 5 pools, a private beach, a fitness centre, and a spa with extensive hydrotherapy facilities. The hotel opened in April 2005, was renovated in 2019 and reopened in March 2020. It is located in the business district of Doha, Qatar.
Responsibilities
Administer the sales program of the hotel
Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan
Actively participate in achieving the departmental goals, which contribute to the Hotel’s budgets
Solicit business from assigned local corporate, long‑stay, group, and leisure segments for rooms, food & beverage, banquet, and all hotel business
Write strategic sales action plans for assigned local corporate, long‑stay, group, and leisure segments
Closely monitor accounts revenue and business production
Maximize up‑selling opportunities whenever possible
Attend related work functions and promotional events (e.g., trade shows) and promote sales (rooms, catering, and other facilities and services) for the hotel
Plan sales trips under the direct approval of the Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas; report to the Director of Sales on potential markets requiring coverage
Review direct competition and conduct regular research
Assist office supporting staff in keeping and maintaining the hotel database and Central Information System efficiently and effectively
Complete weekly Golden S&C sales calls report
Maintain an up‑to‑date record of all account corporate profiles on Golden S&C
Conduct tele‑marketing and research from internet and internal resources to qualify accounts
Project a professional image when representing the Hotel
Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary
Handle any duties as designated by the Director of Sales
Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications
Strive to meet or exceed sales targets set by the Director of Sales
Carry out day‑to‑day sales activities in local corporate, long‑stay, group, and leisure segments for rooms under the set policies and procedures
Develop new accounts by mapping specific business and buying tendencies
Conduct site inspections
Maintain close communication with the Meetings and Events team in the group process of their accounts
Attend the pre‑event and post‑event meetings as required, chaired by the Meetings and Events team
Cross‑sell other sister properties, F&B, vouchers, SPA whenever possible
Liaise with all WSOs to generate and follow up on potential sales leads
Responsible for the training and development of other junior corporate and commercial sales staff to the finest professional standard and lead by example
Create and execute direct sales plan specific for new business development
Qualifications
Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role
College or university degree (Bachelor’s) or equivalent professional qualifications preferred
Strong communication skills, both verbal and written
Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values
Excellent problem‑solving skills with the ability to remain calm and resourceful in a fast‑paced environment
Proficient in Microsoft Office applications (Word, Excel, Outlook, Power Point)
Strong bilingual writing skills, with the ability to communicate clearly and professionally
Benefits
Deeply instilled values‑based company culture
Opportunities to build a successful career with global potential
Unique strong culture – diversity of 50 different nationalities
Living accommodation in a high‑quality, well‑resourced apartment
Excellent training and development opportunities
Employee recognition programs
Complimentary nights at FS Hotels worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage
The hotel will apply for work authorisation for the successful candidate.