Sales Manager - Government & Proactive MICE (Arabic Speaker) - Waldorf Astoria Ras Al Khaimah

Responsibilities

Here's what you'll do during a typical day:

Essential Functions

• Develop and implement sales strategies and action plans to achieve revenue targets across multiple properties
• Manage a sales team, providing leadership and direction to ensure that team members are motivated and productive.
• Analyze market trends and competitor activities to identify opportunities for growth.
• Build and maintain strong relationships with key customers and partners, including attending industry events and conferences as required.
• Manage a portfolio of key accounts, ensuring strong relationships and repeat business.
• Conduct regular client meetings, presentations, and site inspections to showcase hotel offerings.
• Meet or exceed sales targets by developing and implementing effective sales strategies and action plans.
• Identify and proactively pursue new business opportunities across corporate, government, and MICE segments.
• Attend industry events, trade shows, and networking functions to promote the hotels.
• Communicate with clients to understand their needs and provide solutions to meet their requirements.
• Prepare and deliver sales presentations and proposals, and negotiate contracts with customers.
• Collaborate with other members of the sales team and other departments, such as marketing and operations, to ensure that customer needs are met and sales targets are achieved.
• Maintain accurate and up-to-date sales data, including customer information, sales reports, and inventory levels.
• Ensure that all sales activities are conducted in compliance with company policies and procedures.

Supportive Functions

• Secure compliance with Hilton Worldwide Brand Standards.
• Uphold Hilton brand standards in all sales activities and client interactions.
• Act as an ambassador of the Hilton brand and values, delivering exceptional service and professionalism at every touchpoint.
• Maintain a high level of product knowledge across the hotel to confidently present their unique selling points.
• Adhere to all relevant Health, Safety and Environment procedures, instructions and controls and act in emergency situations.
• Perform related tasks and duties as assigned and deemed necessary by management.

What It Takes to Make the Stay

• Good level of speaking, reading, and writing in English language.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work under pressure and meet targets in a dynamic environment.
• Knowledge of the local market and competitive landscape is a plus.
• Proven track record of achieving sales targets and driving revenue growth.
• Ability to communicate effectively with guests and team members verbally or in written form.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

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