NAFFCO is seeking an experienced Sales & Operations Manager – Fire Fighting Projects for its operations in Dubai, United Arab Emirates. This position combines business development, client management, technical sales, and project delivery responsibilities within the fire fighting and fire protection sector.
The successful candidate will be responsible for developing new business opportunities while coordinating projects from the initial enquiry and proposal stage through installation, testing, commissioning, and final handover.
The Sales & Operations Manager will work closely with clients, consultants, contractors, suppliers, engineering teams, and project stakeholders to ensure fire protection projects are delivered according to approved specifications, applicable standards, budgets, schedules, and quality requirements.
The position requires a combination of commercial knowledge, technical understanding, leadership skills, and practical experience in fire fighting or fire protection projects.
Manage awarded projects through the complete delivery cycle, including planning, procurement, installation, testing, commissioning, approvals, and handover.
The role may involve projects covering:
The manager will monitor project schedules, manpower, procurement activities, budgets, resources, and overall commercial performance.
Maintain effective communication with clients, consultants, contractors, suppliers, subcontractors, and internal teams throughout the project lifecycle.
The role includes participation in tender discussions, project coordination meetings, progress reviews, inspections, and site meetings.
Coordinate testing and commissioning activities and assist with required inspections, approvals, demonstrations, and final project handover.
Ensure project close-out documentation is properly maintained, including approvals, inspection records, certificates, warranties, manuals, as-built drawings, and other handover documents.
Lead and coordinate personnel involved in sales, estimation, engineering, and project delivery.
The position will also contribute to improving operational efficiency, customer satisfaction, project performance, sales growth, and overall profitability.
Candidates should hold a Bachelor’s degree, higher diploma, or relevant technical qualification in one of the following or a related discipline:
Applicants should have relevant professional experience in sales, operations, project management, or business development within fire fighting, fire protection, MEP, or building-services industries.
Previous hands-on experience managing the sales and operational aspects of fire fighting or fire protection projects is particularly important.
Candidates should also have knowledge of tendering, estimation, contracts, procurement, installation, testing, commissioning, and project handover processes.
The ideal candidate should understand major fire protection systems and equipment, including pumps, sprinklers, hydrants, hose reels, risers, tanks, suppression systems, and associated equipment.
Applicants should be comfortable reviewing engineering drawings, specifications, quantities, hydraulic calculations, contracts, schedules, and other technical documents.
Knowledge of applicable fire codes, authority requirements, health and safety practices, international standards, and manufacturer specifications is also important.
Candidates should demonstrate:
Proficiency in Microsoft Office is expected. Experience using CRM, ERP, estimation, or project-management software would also be beneficial.
Position: Sales & Operations Manager – Fire Fighting Projects
Department: Sales & Marketing
Location: Dubai, United Arab Emirates
Company: NAFFCO
Employment Sector: Fire Fighting & Fire Protection
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