Sales & Relationship Manager UAE

Bitcoin Suisse is a pioneering crypto-financial service provider based in Switzerland and trusted gateway to crypto asset investing. As the leading crypto-native institution Bitcoin Suisse offers a comprehensive range of services including brokerage custody staking and other crypto-related solutions. With a focus on delivering tailored solutions and leveraging its deep crypto expertise Bitcoin Suisse has played a key role in shaping the blockchain ecosystem in Switzerland over the past decade . Bitcoin Suisse is headquartered in Zug with offices in Copenhagen (Denmark) Vaduz (Liechtenstein) Bratislava (Slovakia) and Abu Dhabi ADGM (UAE) and serves (ultra-) high-net-worth private individuals family offices asset managers and institutional clients.

As part of its global expansion strategy the Bitcoin Suisse Group is establishing a regulated presence in the Abu Dhabi Global Market (ADGM) and has the ambition to obtain a Financial Services Permission (FSP) to further expand its international footprint and strengthen its position as a leading provider of crypto-financial services contributing to the continued development of the global crypto and blockchain ecosystem.

About the Role

The Sales & Relationship Manager will serve as the primary point of contact for high-value professional clients institutional investors external asset managers family offices and strategic partners. You will be responsible for establishing and nurturing long-term client relationships supporting their trading and custody activities and ensuring a seamless compliant and professional client experience in the digital assets ecosystem. This role is central to expanding Bitcoin Suisses footprint in the Middle East and requires a proactive service-oriented and commercially driven mindset.

You will have the following responsibilities

• Establish grow and maintain trusted long-term relationships with professional and institutional clients in the digital assets space

• Act as a key advisor by deeply understanding client needs trading objectives and risk profiles

• Provide high-quality support across brokerage trading custody lending and staking services

• Coordinate closely with internal stakeholders (Trading Operations Compliance Legal Product) to deliver tailored solutions and ensure smooth execution of client requests

• Lead the onboarding of new prospects ensuring full alignment with FSRA requirements and internal compliance standards

• Gather market intelligence and client feedback to support the ongoing development of our service offerings

• Identify and pursue cross-selling and upselling opportunities to further strengthen client engagement

• Support business development initiatives such as sales campaigns roadshows and client events across the region

• Represent the firm at industry events conferences and meetings to expand the network and promote Bitcoin Suisses brand and capabilities

• Contribute to team development by supporting junior team members and fostering a collaborative high-performance culture

• Engage in continuous learning related to digital assets blockchain technology and the evolving regulatory landscape

What you bring along

• Bachelors degree in Finance Business Economics or a related field; further education is an advantage

• Minimum 710 years of experience in financial services ideally in relationship management trading wealth management or digital assets/fintech

• A proven track record of managing and growing a portfolio of institutional or professional clients

• Strong understanding of compliance processes; familiarity with FSRA/ADGM regulations is required

• Deep interest and strong knowledge of digital assets markets and blockchain technology; prior experience in crypto-finance is a strong plus

• Motivated dedicated and responsible personality with a strong team-player attitude and the ability to perform under pressure

• Passion for excellence adaptability and continuous improvement

• Willingness to occasionally work evenings or weekends depending on client needs or market activities

• Professional fluency in English; Arabic or additional languages are considered an advantage

What we offer

• Expertise: Work with crypto native experts
• Culture: Positive and supportive team culture that relies on common goals ambitions and values
• Activities: Regular team events and activities
• Ownership: High level of autonomy and responsibility
• Growth: Be part of a pioneering firm expanding into the UAE market

Please note that for this position only direct applications with a valid working permit for Abu Dhabi will be considered.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1