Company Background:
Ingredion is a global Fortune 500 provider of ingredient solutions that touch millions of lives every day. With over 19000 customers in 120 countries we create solutions that help nourish comfort and delight people all over the world. We are proud to source our strength from nature. Thats why were growing sustainably with an industryleading product portfolio that includes plantbased proteins sugar alternatives and clean and simple ingredients that deliver on changing consumer needs while protecting our planet. Although we are best known for our food ingredients we are much more than a food business. We cocreate bespoke solutions with our customers; from cosmetics and beauty to paper and textiles to pharmaceuticals driven by relentless curiosity. We make it our business to anticipate industry trends and to bring together the potential of people nature and technology to make life better.
We dont just make ingredients. We create possibilities. Be Whats Next with us.
The Sales Representative is responsible for managing customer sales & technical activities for the assigned customer portfolio to deliver strong business growth throughout the region with the aim of exceeding annual plan and strategy targets. The role will involve managing existing Customers as well as uncovering and developing new business opportunities in line with the segment strategy.
Core Responsibilities:
- Business growth Deliver exceptional business growth and goals for the segment/region. Creating crossselling opportunities within the existing customer portfolio. Winning business with current and new target customers.
- Account Plans Develop and executing account plans using the Company systems and processes to grow Ingredions sales share at customers. Ensure the account plans are well communicated and developed with internal and external stakeholders.
- Price and contract management Implement competitive and value add pricing to ensure maximum value for Ingredion. Conclude annual contract negotiations on prices payment and delivery terms ensuring Ingredion grows in line with its business goals and ambitions.
- Delivery of customer projects Seek out and identify growth opportunities at customers to drive growth of Texture and Healthful Solutions. Initiate growth projects with existing and new customers to ensure the project targets are met in full. Ensure customer project briefs are received and validated in line with Ingredions brief requirements.
- Innovation and technical support Represent Ingredion and be the point of contact for your customer base requiring technical support in close collaboration and with support of our Technical Service team Bring new ideas and concepts for consideration on a regular basis. Be the voice of customer for our customer base in the assigned region. Accelerate sales of recently launched products. Identify new pockets of growth and emerging trends.
- Customer Centricity & Experience Continuously develop and broaden the relationship with Customer including building the stakeholder network at customers. Create a positive customer experience across relevant functions and seniority levels. Meet the activity targets by increasing presence and connections at our customers retailers and food service providers. Own the Customer Experience at the customer interface ensuring surveys are followed up promptly and the customer receives the appropriate service and experience inline with our Customer Segmentation model.
- Internal Stakeholder Management Develop an effective working relationship across relevant functions. Utilise and allocate available internal support such as Technical Service Marketing Customer Services Supply Chain and Finance to lead and/or support efforts in project development supply planning debtor management and other activities.
- Management of Customer Relationship Management data Comply with best practices and company standards for data management and reporting. This includes SalesForce and other software packages such as CPQ where the Sales Representative is ultimately responsible for data accuracy and completeness. Forecasting is of critical importance for Ingredions operational and financial planning the Sales Representative is responsible for working closely with Customers and Supply Chain to ensure we have accurate sales forecasts.
- Continuous development and learning Fully adopt company standards in Sales Excellence and use available learning opportunities to stay current with new developments in the sales and commercial area.
Qualified candidate will have:
- Degree qualified in Food Science Chemistry or another related discipline.
- Solid commercial/sales experience in the food ingredients industry with a proven track record of delivering projects sales and business growth in a specialty environment.
- Exceptional commercial acumen and understanding of factors impacting bottom line results.
- Passionate about sales account management and driving growth.
- Understanding of food processes and end formulation.
- Arabic speaker
- Fluent in English (verbal & writing).
- The role will require regular travel throughout the region to visit customers and other Ingredion sites.
- Working knowledge of Specialty Ingredients is Desir
- Understanding of food processes and formulations is beneficial .
- Experience in commercial sales of specialty ingredients in the Egyptian market
Required behaviors and skills:
- Win with Customers Understands and shapes needs. Create distinctive value. Build deep relationships.
- Drive for Results Drives whilst remaining flexible. Identifies improvement opportunities. Targets and prospects to accelerate the sales cycle.
- Inspire and Influence Energise and Motivate others. Effectively influence to drive a successful outcome.
- Willing to try new approaches learn and fail fast with the ability to adapt quickly.
- Entrepreneurial mindset laser focus on the customer and how we can win in the market.
- Resourcefulness Implements resourceful solutions to problems.
- Persuasion Negotiates to close.
- Advisor Understands the customers knowledge context and experience when evaluating the best solution.
Other Details
- Position requires frequent weekly travel to customers (face to face) across the assigned region
Relocation Available:
No
Required Experience:
Unclear Seniority
Key Skills Sales Experience,B2B Sales,Time Management,Customer Service,Cold Calling,Retail Sales,Territory Management,Upselling,Product Demos,Outside Sales,Medicare,negotiation
Employment Type : Full-Time
Experience: years
Vacancy: 1