Overview
Were seeking a self-driven individual to join our MENA Sales team in a Leadership role. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. Reporting to ROW Sales Director you will be primarily responsible for assisting account applicants and following up with generated leads to drive new business. You will become a subject matter expert of products and services to present needs-based solutions. You must feel comfortable making outbound calls taking inbound calls and be a key contributor to the team when liaising with general enquiries. As a Team-Lead you will have seniority within the ROW Sales group there is an expectation that you will develop the team and be an ongoing point of contact.
Responsibilities
Key Responsibilities
- Facilitate the opening of new accounts for potential clients who have already indicated an interest in our platform
- Contact business generated leads
- Provide support for existing customers
- Educate new and experienced traders about the benefits of trading FX and CFD markets using platforms
- Handle incoming sales inquiries and client issues via phone email and live interactive chats
- Manage and track prospects leads and accounts through
- Learn customer needs and be able to adapt sales pitch accordingly
- Take a Senior role within the Sales group utilising your skills and experience to further develop the team
- Report on both regional and team performances to ensure KPIs are met
Qualifications
Knowledge and Experience
- College graduate with customer service and/or sales experience especially within a brokerage or financial services environment
- Proficient in MS Office (Word Excel PowerPoint Outlook)
- Strong attention to detail and a service oriented mindset
- Professional and friendly attitude
- Must be able to thrive in a fast-paced and constantly evolving work environment
- Persuasive phone presence to overcome objections
- Previous phone calling experience a plus
- Fluent in English and Arabic
Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1
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