Key Responsibilities:
· Should have hands on experience on ANFD, Crystallizer, solvent recovery system, disc centrifugation system, TFF/Ultrafiltration and preparative HPLC system.
· Should have experience in peptide synthesis, oligonucleotides and probiotic manufacturing process equipment’s.
· Experience of synthetic API manufacturing
· Provide technical support to the Sales and Business Development teams during customer discussions.
· Understand customer process requirements and recommend suitable API equipment and solutions.
· Review customer URS, specifications, process requirements, and technical documents.
· Prepare technical proposals, equipment specifications, technical comparisons, and presentations.
· Participate in customer meetings, technical discussions, presentations, and site visits.
· Coordinate with Engineering, Application, Design, Project, and Service teams for technical clarifications.
· Support preparation and review of technical offers and quotations.
· Assist the sales team in responding to customer technical queries and deviations.
· Analyze competitor products and provide technical inputs for improving sales proposals.
· Support pre-sales activities including concept development, equipment selection, sizing, and technical discussions.
· Provide technical inputs during tendering and project negotiations.
· Maintain records of customer requirements, technical discussions, and project specifications.
· Support sales managers in converting technical opportunities into commercial orders.
· Travel to customer sites as required for technical meetings and assessments.
Required Skills:
· Strong technical knowledge of API manufacturing processes and related pharmaceutical equipment.
· Ability to understand PFDs, P&IDs, URS, equipment specifications, and technical documentation.
· Good knowledge of pharmaceutical/API industry requirements and GMP practices.
· Strong analytical and problem-solving skills.
· Excellent communication and presentation skills.
· Ability to work closely with sales, engineering, application, and project teams.
· Customer-oriented approach with good technical-commercial understanding.
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