Company Description Education Algorithm is an e-learning provider offering practical, career-oriented technology courses designed to build real-world skills. Learners benefit from experienced faculty, one-to-one mentorship, project-based learning, and small batch sizes that enable personalized attention. The platform provides comprehensive support through dedicated doubt resolution, recorded sessions, study materials, and LMS access. Education Algorithm focuses on developing practical skills, critical thinking, and confidence, reinforced by continuous career guidance. Its mission is to make high-quality technology education accessible, practical, and strongly aligned with career outcomes for every learner.
Role Description This is a full-time, remote Telecaller role responsible for engaging prospective learners and guiding them through the admissions process. Day-to-day tasks include making outbound calls to leads, responding to incoming inquiries, explaining course offerings and learning outcomes, and addressing questions about fees, schedules, and delivery formats. The Telecaller will maintain accurate records of interactions in CRM tools, follow up with interested candidates, and support conversions from inquiry to enrollment. The role also involves coordinating with internal teams for updated program information, gathering feedback from prospects, and contributing to a positive learner experience from first contact.
Qualifications
- Candidates should possess strong verbal communication, active listening, and clear articulation skills.
- Candidates should possess skills in customer service, relationship building, and handling objections professionally.
- Candidates should possess skills in telecalling, lead follow-up, and basic CRM or data entry proficiency.
- Candidates should possess organizational skills, time management abilities, and attention to detail.
- Candidates should possess basic computer literacy, comfort with online tools, and the ability to work effectively in a remote setup.
- Previous experience in counseling, sales, telecalling, or education services is beneficial.
- Ability to communicate in English & Telugu and additional regional languages is an advantage.
- Minimum of a high school diploma; a bachelor’s degree in any field is preferred.
First 6 months: ₹15,000/month
After 6 months: ₹5 LPA (₹5,00,000) per annum
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